E-Learning Specialist (14-month contract)

White Spot Limited is headquartered in Vancouver, British Columbia and serves more than 15 million guests annually through its White Spot Restaurants and Triple O’s brands. White Spot operates in British Columbia; Triple O’s has operations in British Columbia, Alberta, Ontario, and Hong Kong. White Spot Limited is proud to be recognized as one of Canada’s Best Managed Companies for the past thirteen consecutive years, achieving Platinum status.

White Spot is currently looking for an E-Learning Specialist. Reporting to the Vice President of People and Training, you will play an important role in supporting and evolving the organization’s training initiatives, with overall responsibility for e-learning development. The position is a 14-month contract working out of our Home Office located at 8223 Sherbrooke Street in Vancouver.

At White Spot, if you aren’t directly serving our guests, you are supporting someone who does. The successful candidate will thrive in an office where the people are friendly but focused. There is potential for some remote work after an initial period full time within the office.

Salary range: $80,000 – $90,000 per year Responsibilities · Developing new courses in Articulate Storyline and Articulate Rise and working with subject matter experts to plan, review and revise material for each brand · Updating course information, videos, graphics in Storyline and Rise · Launching new and updated courses in 2 Learning Management System sites (Cogcentric is the platform in use) · Creating and maintaining training tools, including review documents and observational checklists · Working with subject matter experts to create content · Creating ad hoc courses to support changes and new initiatives · Creating courses and quizzes for core menu rollouts and promo courses · Updating core menu courses/videos on menu launch day · Setting up reports to go with new courses · Administering the 2 LMS sites – answering questions/requests from the field · Editing videos in Camtasia · Editing graphics / creating course banner images and icons · Creating animated videos in Vyond · Troubleshooting issues with the LMS sites with Cogcentric · Updating policy documents in LMS and maintaining organized records · Creating and sending out employee surveys through the LMS · Other general support for training and communication related initiatives Key Attributes · You work well both independently and as part of a team · You are detail oriented and take pride in a job well done · You enjoy the challenge of managing multiple projects and deadlines and are not rattled by ad hoc requests or last-minute changes · You are receptive to feedback and adept at balancing interests · You are on top of your documentation – you take detailed notes and have strong organizational skills · You enjoy making a difference through the work that you do Skills and Experience Required · Experience working with a Learning Management System as an e-learning content developer or administrator · Proven experience in developing e-learning content using Articulate Storyline and Rise · Previous experience in leading the creation of e-learning courses including planning, storyboarding, developing and reviewing · Previous experience creating videos in Vyond would be helpful · Excellent project management skills with the ability to manage multiple projects concurrently · Exceptional communication and collaboration skills · Strong instructional design capabilities · Creative and innovative · Generalist HR knowledge and experience would be an asset If you are interested and qualified, we would love to hear from you. Please email your resume to: careerswhitespot.ca. Our thanks to all applicants for their interest; however only those candidates selected for further consideration will be contacted.