Medtronic
Careers that Change Lives
The purpose of the position is the development of long-term relationships with customers. Own, lead and contribute to the account blue sheet and strategic selling process. Liaise with Strategic Partnership Managers (SPM) and Regional Sales Manager (RSM) for account and customer development.
• Additional to the responsibilities of being a Senior Account Manager, be the Team Lead for technology implementation across the region. Assist the Regional Sales Manager (RSM) in achieving unit/revenue goals by providing Regional leadership to the Account Managers and Clinical specialist teams to foster an environment of performance.
A Day in the Life
• Promotes and sells Medtronic’s products and services within an assigned geographic area and /or specific customer accounts to meet or exceed sales targets.
• Responsible for developing, building, and strengthening long-term relationships with stakeholders including distributors and healthcare professionals.
• Responsible for pursuing leads, assessing needs and providing product services to maximize the benefits derived from Medtronic’s products and/or services.
• Promotes and establishes education of the company’s products and/or services.
• Conducts market research including customers and competitors activities.
• Implements market development plans/strategies and changes as needed.
• Communicates customer feedback on new products and/or modifications to existing products or applications to internal stakeholders including R&D, Operations and Marketing.
• Responsible for reporting complaints and Adverse Drug Reactions (ADR)• Oversee implementation of Educational programs for new technology deployment, for both external and internal customers (Customers, Account Managers and Clinical Specialists) to a desired level• Assess level of understanding of technology for Account Mgrs/CSs and customers• Confirm level of competence and certification to an educational standard• Provide ongoing technology education• Provide uniform dissemination of information and clinical data• Oversight of software updates• Ensure customer readiness for new technology/product launches• Expand remote patient management capabilities in each account Must Have: Minimum Requirements
• Demonstrated strategic selling skills
• Demonstrated ability to work effectively with sales force and customers
• Demonstrated team building abilities
• Demonstrates a clear grasp of the fundamental drivers of the organization’s financial success
• Demonstrates an understanding of business principles, industry dynamics and market trends
• Established tactical plans within the region
• Ability to give and receive coaching
• Act as a role model for change
• Act as a leader for the other team members
Ability to communicate the value, urgency and need for change that engages employees in the process
• Capacity to evolve in an ambiguous market dynamic
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