Air Freight Operation Specialist

Full Time

DHL Germany

As an Air Freight Specialist at DHL, you’ll be part of the company that keeps the world turning. You’ll create innovative, sustainable solutions, in an ever-changing environment, to transport goods worldwide. Working for the largest global forwarder, you’ll benefit from the support of a dedicated international network and cutting-edge technology.Working in a positive environment, collaborating with people from all over the world to expand your professional development. IN THIS JOB YOU WILL: Creates and confirms transport order to ensure delivery of the shipment to the final customer Ensures customer service excellent is provided; requirements are met and documents are completed in a timely and efficient manner Provides spot quotations and performs up-and cross-selling on inbound customer calls YOU HAVE THE FOLLOWING QUALITIES AND QUALIFICATIONS: Good knowledge of forwarding business, DGF products (AFR/OFR) and business systems Good knowledge of CS processes and systems.

Cargowise 1 (CW1) an asset. Ability to identify and meet customer needs in a pleasant and friendly manner YOU’LL BE REWARDED IN MANY WAYS, SUCH AS: Belong to a diverse and dynamic culture that promotes inclusion, growth and development Participate in comprehensive compensation, benefits and work perk programs Enjoy a flexible, hybrid work environment The Freight Forwarding experts since 1815. DHL Global Forwarding, Freight (DGFF) is part of Deutsche Post DHL Group with over 43,000 employees in 101 countries. Our air, ocean, and overland freight forwarding services include standardized transport as well as multimodal and sector-specific solutions, together with individualized industrial projects.

We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds. DHL is an equal opportunity employer and believe we will gain, through the recruitment and development of staff who represent the broad diversity of the Canadian workforce.Diversity enriches our workplace, drives our success, and helps us deliver excellence. We are recognized as a Global Top Employer with 6 regions and 35 countries.

Through our people practices, we help our forwarders realize their full potential by accessing in-site training programs, an online platform portal, loads of on-the-job training, and the chance to gain certifications for your role. DHL Global Forwarding will only employ those who are legally authorized to work in Canada. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.

All candidates are required to provide proof of COVID-19 vaccination to be eligible for hire. Follow us on social media to learn more about our business and culture: DHL Global Forwarding on LinkedIn | DHL Freight on LinkedIn