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Assistant Store Manager

Job Description

Assistant Store Manager at Rogers Communications


Join our branded retail team at Rogers. We are passionate about technology and excel at connecting with customers, creating a welcoming and supportive environment. We invite you to explore this opportunity.


Responsibilities



  • Coach, develop and retain a high‑performing sales team focused on customer experience

  • Manage and run store operations with an innovative spirit that adapts to change

  • Focus on performance to meet and exceed local/regional business objectives

  • Promote Rogers & Fido brands, including Rogers Mastercard

  • Engage and grow the customer base with personalized communication via phone calls and business text messaging

  • Invest in employee growth through world‑class development programs

  • Participate in community events and outreach to support local small businesses

  • Exercise autonomy to operate the store like a business, curating solution‑based experiences


In It For You



  • Competitive compensation plus a lucrative management bonus program

  • One of the best flex health benefits, RRSP, TFSA, and Pension plans in Canada

  • Mental health and support benefits—100% coverage

  • Employee and Family Assistance Program benefit

  • Up to 50% discount on Rogers & Fido products and services

  • Commitment to fostering an inclusive and diverse workplace where all team members can bring their whole selves to work

  • Career growth and development opportunities


What We’re Looking For



  • A progressive thinker who innovates and shares ideas that drive real business impact

  • An ability to deliver on business plans and meet regional and store targets

  • A leader who fosters collaboration and inspires teams

  • Availability to work a flexible schedule, occasional evenings and weekends, and a full 40‑hour week

  • Valid age of majority (varies by province)


After you apply, candidates will complete an online assessment. If selected, the recruitment team will contact you to discuss the position further.


To protect our people, brand and assets, a pre‑employment background check will be conducted. All candidates must clear a criminal/credit background check and ID verification. Employment verification may be required.


Schedule: Full time
Shift: Variable
Length of Contract: 5 Months
Work location: 1 Bass Pro Mills Drive, Kiosk E3(5346), Concord, ON
Travel Requirements: Up to 10%
Background Check: Criminal Record and Credit Check


We are an equal opportunity employer. All candidates are considered. We welcome applicants who are experiencing a disability and will provide accommodations throughout the recruitment process. Our mission is to build a diverse workforce where equity and inclusion are essential. Please visit the Recruitment Process FAQ for more information.


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How to Apply

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Frequently Asked Questions

Who is hiring?

This role is with Rogers Communications in Vaughan.

Is this a remote position?

This appears to be an on-site role in Vaughan.

What is the hiring process?

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What skills are needed?

Refer to the "Job Description" section above for a detailed list of required and preferred qualifications.

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