Assistant, Total Rewards

Job Description

Overview

Baycrest Corporate Centre for Geriatric Care (BCCGC) has an exciting opportunity for a Total Rewards Assistant. Posting Number: 9564. Position Type: Permanent Full-Time. Shift Type: Day (no weekends), Hybrid (subject to change). Bi-Weekly Hours: 70 hours, 7hrs/shift. Union: Non-Union. Date Posted: January 26, 2026. Internal Closing Date: February 2, 2026.

About Us

The Baycrest Corporate Centre for Geriatric Care (BCCGC) serves as the corporate head office for the Baycrest Seniors Care family of companies, supporting our hospital, long-term care home, research centre, education programs and residential living communities. As the administrative and organizational hub of a system fully dedicated to aging and brain health, BCCGC brings people, our shared values and system-wide services together to strengthen care and experiences for older adults. Grounded in the values of being inclusive, collaborative, ambitious, respectful and excellent, BCCGC fosters an environment where teams thrive and collaboration drives success. From enterprise planning to day-to-day operational support, BCCGC helps ensure the Baycrest vision — a world where every older person lives with purpose, fulfilment and dignity — comes to life.

Job Summary

The Total Rewards Assistant supports the delivery and administration of compensation, benefits, pension, and total rewards programs. This role is well-suited to an HR professional with foundational experience who is seeking to specialize in Total Rewards, with particular responsibility for the administration of the Healthcare of Ontario Disability Insurance Plan (HOODIP) in accordance with established processes, collective agreements, and organizational policies.

Key Responsibilities

• Compensation Administration
• Supports compensation administration, including annual merit cycles, salary adjustments, and ongoing salary management
• Prepares and issues compensation communications, such as annual increase, and annual incentive program letters
• Conducts research and data analysis to support compensation planning and administration

• Group Benefits Administration
• Administers group benefits programs in alignment with policies, collective agreements, and governance requirements, including day-to-day processing and employee support
• Acts as the primary contact for Coughlin reporting and inquiries, resolving discrepancies, completing reconciliations and audits, and collaborating with HR colleagues as needed
• Supports benefits governance and continuous improvement, including annual renewals, audit support, and creation or maintenance of Standard Operating Procedures (SOPs)

• Sick Pay Benefit Administration
• Administers the short-term sick pay benefit program in alignment with HOODIP, policies, legislation, and collective agreement provisions
• Acts as the primary contact for HOODIP inquiries during the short-term sick pay period, including leave correspondence and coordination of transitions to EI and insured LTD
• Collaborates with Payroll, Occupational Health and Safety, and internal stakeholders to ensure accurate and timely payments while maintaining strict confidentiality

• Job Evaluation, Documentation & Program Support
• Maintains job documentation and evaluation data, including job descriptions, JIQ support, and market salary survey participatio
• Prepares reports and analyzes data for compensation, benefits, HOODIP, PSSD, audits, and other Total Rewards activities
• Supports compliance and governance by ensuring alignment with collective agreements, employment legislation, and organizational policies

• Total Rewards Program & Communications Support
• Manages the Total Rewards inbox, responding to employee inquiries and escalating issues as appropriate
• Maintains Total Rewards communications and resources across the intranet, BAGs, forms, and reference material
• Supports Total Rewards initiatives and events, including projects, process improvements, program implementations, and cyclical activities

Qualifications

• Post-secondary diploma or equivalent experience in Human Resources or related field required
• Human Resources designation (e.g., CHRP, or working towards) is an asset
• Minimum 3 months of experience in an HR-related or administrative role, ideally in a healthcare or regulated industry
• Proficiency in Microsoft Excel (intermediate level): data entry, formulas, pivot tables, reconciliations, audit preparation
• Knowledge of HOODIP administration or similar short-term disability programs is a strong asset
• Working knowledge of Word, Outlook, and PowerPoint
• Experience using HRIS, benefits administration platforms, or payroll systems is preferred
• Ability to interpret and apply policies, procedures, and documentation in a structured, compliance-driven environment
• Working understanding of compensation and benefits programs, including group benefits, pension, wage adjustments, and incentive programs
• Awareness of healthcare sector practices and unionized environments is beneficial
• Familiarity with Ontario’s Employment Standards Act (ESA), collective agreements, and general employment legislation
• Understanding of privacy requirements, including PIPEDA and confidentiality standards
• Detail-oriented and organized, ensuring data accuracy, timely audits, reconciliations, benefit updates, and program administration
• Strong communicator with a customer-service focus, professionally handling employee inquiries, documentation, and sensitive or escalated situations

Compensation

At Baycrest, we take pride in ensuring our compensation structure is internally equitable and compliant with pay equity legislation. We believe compensation should be transparent, equitable, and reflective of your experience and growth. Our salary ranges are structured to support progression, from learning the role to demonstrating full proficiency.

For this position, the salary range is $51,634 to $64,542 per year. The target hiring range is $51,634 to $58,000 per year.

Your placement within the target hiring range will depend on your job-related knowledge, skills, abilities, and relevant education and experience, as well as considerations such as market conditions and internal equity. The starting salary will be determined using these factors to ensure fairness and consistency across the organization.

Why Baycrest?

Baycrest puts people first, offering rewards and programs to support your health, well-being, and growth. (Eligibility varies by role and employment status.)

• Competitive pay
• Extended health and dental coverage
• Defined-benefit pension plan (HOOPP)
• Paid vacation and statutory holidays
• Maternity and parental leave top-up programs
• Employee and family assistance program (EFAP)
• On-site fitness facilities
• Employee discount program
• Tuition reimbursement