AVP, Program Management (Job located in Edmonton, AB)

Full Time

Website CWB Financial Group

At CWB, we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by holding true to the values that guide us. We put people first and build relationships with intention. We seek out and embrace new ideas, knowing that better is always possible.

We believe that how we do things is as important as what we do. And we harness the power of inclusion. Our culture is who we are and how we show up – as individuals and as a team – to accomplish our strategy.Everyday flexibility. Hybrid work environments.

On-site requirements. Collaborative connections.AVP, Project Management Office in Edmonton, Alberta (Relocation Is Required)CWB is a bank built for business ownersCanadian Western Bank (CWB) is the only _full-service bank_ in Canada with a strategic focus to meet the unique financial needs of businesses and their owners. Our teams take a _relationship-based_ approach to deliver a uniquely _proactive client experience_ through highly _personalized service, specialized expertise, customized solutions, and faster response times. _We provide full-service business and personal banking, nation-wide specialized financing in targeted industries, comprehensive wealth management offerings, and trust services.Our highly engaged teams operate within a _client-centric, collaborative, and change-ready culture, _with a core focus to achieve our vision to become the best full-service bank for business owners in Canada as we continue to transform our capabilities, _united_ as one.Inclusion has powerLabels don’t matter here. But your perspective does.Bring you.

All of you. Data nerd. Indigenous hoop dancer. Gym junkie.

Sign-language interpreter. Coder. Foodie. World traveler.

Justice activist. Blogger. Veteran.The opportunityThe AVP, Project Management Office (PMO) Program Management is a key role in the PMO leadership team. This role reports to the Sr.

AVP, PMO and provides program management and oversight support for assigned programs and projects across the CWB Financial Group.The key focus of this role is to lead assigned programs and/or projects with Project Owners, Executive Sponsors, and key Stakeholders across the CWB Financial Group to apply right sized, effective, and flexible PMO governance structures and professional support services in support of the project scope defined to enable successful delivery. SDLC experience, including successful implementation of various IT and third-party/vendor software delivery methodologies, is required given diversity of programs and projects managed by our enterprise PMO.The key accountability for this role is to demonstrate effective Program/Project practice application of the defined PMO governance processes and frameworks are enabled upfront to avoid rework, drive risk identification and mitigation strategies that navigate delivery within the triple constraints defined (time, cost, quality), and provide transparent status communications. This includes leading value-add improvements to the PMO governance processes/reporting through a continuous improvement philosophy.The AVP, PMO Program Management is also responsible for direct management and oversight of assigned PMO team members (Sr. Project Managers, Project Managers, Sr.

Project Coordinators, and contract resources). This role is also a key partner of other delivery groups at CWB, such as Finance, Information Services, Customer and Process Excellence (CAPE), and People First Teams.Lead PMO Programs Effectively demonstrate value-add program/project management that is aligned with the PMO PDLC (Project Delivery Life Cycle) framework practices to ensure all project scope, risks, quality metrics, schedules, and benefits are holistically managed with alignment of the Executive Sponsor, Project Owner, and applicable Program/Project Steering Committee; Ensure continued program/project alignment with the CWB Financial Group strategic plan and objectives; Maintain continuous learning that enhances the knowledge, skills and abilities required to provide effective program and project governance and management activities; Continuously monitor “best practices” for program/project management frameworks, processes, tools, and templates and foster a continuous team driven approach to planning and implementing agreed changes. This includes effective right-sized designs to achieve desired outcomes and alignment of supporting implementation and delivery methodologies with the PMO PDLC. Ensure client and user impacts are validated throughout the PMO Project Delivery Life Cycle (PDLC) framework, including delivery and enablement of defined benefits; Provide effective management for the PMO program/project budgets assigned, including estimation, vendor invoice management, budget tracking/adjustments, and final program delivery within the agreed budget.

This includes working closely with Finance to align PMO Project budget definition and management processes. Continuous review and setup of action plans related to opportunities to improve program cost savings, reduce rework, and effectively use resources assigned to programs/projects; Performs other such roles and duties as may be required by the Sr. AVP, PMO in supporting the PMO function.Leadership and Coaching Direct management and leadership oversight of PMO Practice team members; including Senior Project Management, Project Management, Sr. Project Coordinator, and PMO contractors; Deliver effective hiring, talent development, performance management and reward processes and programs across areas of responsibility that positively impact attraction, motivation, engagement and retention of best-in-class talent; Provide responsive, positive and constructive leadership coaching, mentorship and direction to all employees in assigned area of responsibility; Ensure effective allocation and utilization of team members in support of planned project work; Effectively deliver leadership in all PMO engagements, including demonstrated encouragement of team cohesion and growth, maintenance of vendor-client relationship best practices, and sustainment of team motivation and commitment to programs/project governance and application; Promotes CWB core values on a daily basis within and outside the PMO team; Supports the creation and rollout of the PMO team engagement plan, driving team-building activities that will contribute to high engagement, and collaboration within the PMO team; Maintains continuous learning that enhances the knowledge, skills and abilities required to mentor and coach direct team member reports and applicable PMO team members; Deliver effective hiring, talent development, performance management and reward processes and programs across areas of responsibility that positively impact attraction, motivation, engagement and retention of best-in-class talent; Inspire trust by being open, honest and direct in communication, meeting commitments and behaving ethically in all dealings; Treat all stakeholders with professionalism, dignity and respect and support an environment where people can contribute and excel; Demonstrate strong interpersonal skills that contribute to working effectively in a diverse working environment; Accept responsibility and accountability for actions and results; Ensure successful onboarding procedures for new PMO team members; Promote cooperation and commitment within the CWB Financial Group towards the attainment of common goals enabling productive group interactions; Make decisions guided by common sense and sound business judgement.Education An undergraduate degree in information technology (ideally software focused), program/project management, or a related discipline.

Project Management Professional (PMP) certification required. Program Management Professional (PgMP), ITIL Foundations Certification, Organization Change Management (OCM) certification, Lean Six Sigma, Management of Portfolios (MoP) and/or PRINCE 2 certification ideal, but not required.Professional Experience Minimum of 5 years supervising, directing and coaching program managers, program/project managers, and project coordinators, preferably in the banking or financial industry. Minimum of 10 years of hands-on program/project management experience through robust Software Development Life Cycles (SDLC)/methodologies, in the areas of information technology (software/hardware implementation), business transformation, business process improvement and new business line product and service rollouts. This includes implementing effective portfolio, program, and project management processes, governance models, project management tools, reporting, and metrics.

Expertise with all aspects of program/project management processes and best practices, including Organizational Change Management, project procurement, vendor management, and operational excellence strategies within a fast-paced business environment. Advanced skills in using project-reporting tools, preferably in MS Project and ServiceNow PPM.Personal Competencies Expert knowledge of program/project governance that effectively supports the delivery and acceptance processes within a fast-paced business environment. Advanced leadership, analytical, and negotiation skills are required. Excellent written and oral communication skills as well as the ability to conduct effective and efficient presentations comfortably to large groups.

High degree of organization and ability to multi-task and shift priorities. Exercises excellent judgement and demonstrates strong decision-making skills. Expertise in applying operational excellence and continuous improvement standards and processes. Uses a collaborative approach, able to produce effective results across multiple and diverse stakeholder groups at all levels of an organization.

High level of commitment with a proven ability to work effectively under pressure to meet required deadlines.All applicants are welcome, and we expressly encourage applicants to apply who identify as women, persons with visible and invisible disabilities (including physical, mental, sensory, learning impairment, etc.), Indigenous Peoples (including First Nations, Metis and Inuit), LGBTQ2S and/or racialized persons. At CWB we believe that _inclusion has power_, and we’re always looking for unique perspectives to add to our teams. We have a culture that thrives on idea-sharing, collaboration, respect, caring and camaraderie. If you have a voice to add to the conversation, we’d love you to apply.

All applicants are considered as part of an equitable and fair selection process.As an equitable employer, CWB Financial Group is committed to providing a safe andinclusive environmentwhere a diverse workforce thrives. You are welcomed and encouraged to bring your whole self to work. Dignity, respect and equality are non-negotiables. If you require accommodationduring any part of the recruitment or selection process, please reach out.Job Type: Full-timeBenefits: Extended health careSchedule: 8 hour shift Monday to FridayWork Location: In person

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