Azure Technical Support consultant (Networking & Infrastructure Specialist)

Job Description

Overview

Azure Technical Support consultant (Networking Infrastructure & DevOps Specialist)

Location: Toronto ON (Couple of days in Brampton office)

Contract: 6 Months

Role Summary

The Azure Technical Support Prime is a senior-level support engineer responsible for delivering expert-level assistance to enterprise customers using Microsoft Azure services. This role emphasizes networking and security alongside strong capabilities in SAAS solutions Windows Server IIS SQL Server CI / CD pipelines and Git .

Key Responsibilities

• Networking & Security: Troubleshoot and optimize Azure networking components including VNets NSGs VPNs DNS and load balancers.
• Manage SSL / TLS certificates including procurement renewal secure binding in IIS and Azure App Services and integration with Azure Key Vault.
• Ensure secure communication and compliance with industry standards and best practices.
• Customer-Facing Technical Support: Act as the primary escalation point for complex Azure support cases involving infrastructure networking and DevOps.
• Provide deep technical troubleshooting and resolution for Azure IaaS and PaaS services.
• Windows Server & IIS Expertise: Configure maintain and troubleshoot Windows Server environments hosted on Azure.
• Manage IIS web servers including application pool tuning SSL configuration and secure web hosting.
• Ongoing operational support of an on-prem Azure ecosystem.
• SQL Server Administration: Support SQL Server configuration performance tuning and high availability in Azure.
• Assist with migrations to Azure SQL Database or SQL Managed Instance.
• CI / CD & DevOps: Work with vendor to design implement and troubleshoot CI / CD pipelines using Azure DevOps GitHub Actions or other tools.
• Guide customers in adopting Infrastructure as Code (IaC) using ARM Bicep or Terraform.
• Git & Source Control: Manage Git repositories enforce branching strategies and resolve version control issues.
• Integrate Git with CI / CD pipelines and ensure secure and efficient code collaboration.
• Automation & Monitoring: Develop automation scripts using PowerShell Bash or Python .
• Implement monitoring and alerting using Azure Monitor Log Analytics and Application Insights .

Technical Skills

• Networking & Security: Azure Networking VPNs Load Balancers NSGs DNS SSL / TLS Azure Key Vault
• Infrastructure: Azure VMs Windows Server IIS Active Directory
• Databases: SQL Server Azure SQL SSMS T-SQL
• Cloud & DevOps: Azure DevOps GitHub Azure Pipelines Terraform ARM / Bicep
• Version Control: Git Azure Repos GitHub
• Scripting: PowerShell Bash Python
• Monitoring: Azure Monitor Log Analytics Application Insights

Remote Work

Employment Type: Contract

Key Skills

Dhcp,SQL,Active Directory,VOIP,VMware,Customer Service,Windows,Trouble Shooting,Java,VPN,Sharepiont,hardware,Dns,Technical Support,Software Applications

Experience

years

Vacancy

1