Bilingual Credit And Collections

Job Description

<p><p><b>Bilingual Credit And Collections</b></p></p> <p>Employment Type</p> <p>Permanent</p> <p>Location</p> <p>Vaughan, Ontario</p> Apply SHARE THIS JOB <br/> <p><p><b>Job Description:</b></p></p> <p> Reporting to the Credit Supervisor, this opportunity offers the chance to take ownership of a diverse portfolio of independent accounts across Canada within a dynamic <b>manufacturing environment</b>. The role combines <b>collections, account reconciliation, and credit administration</b>, providing the opportunity to build strong client relationships, drive process improvements, and play a key role in supporting the company’s financial health and growth.</p>
<p>Responsibilities of the Bilingual Credit And Collections is as follows but not limited to:</p>
<li>To identify when delinquent accounts need to be called based on their terms of sale and call promptly once an account becomes past due</li>
<li>To handle all returned payments and reporting</li>
<li>To follow up frequently for payment commitments</li>
<li>To handle all requests for documentation and to conduct all research resulting from the request</li>
<li>Assist with payment allocations for assigned accounts</li>
<li>Manage some National Accounts</li>
<li>Manage all drop shipment credit approvals</li>
<li>Review and release of held orders within approval limit</li>
<li>Reply to all trade credit references</li>
<li>Assist and provide required documents to fulfil auditor requests</li>
<li>Reconcile customer accounts, resolving any discrepancies </li>
<li>Investigate and resolve billing discrepancies</li>
<li>Collaborate with other departments to review status of accounts and confirm good standing to qualify to participate in internal marketing promotions</li>
<li>Weekly ATB analysis with Supervisor</li>
<li>Assist in preparation of the monthly Watch list</li>
<li>To provide superior customer service to our internal and our external customers</li>
<li>Work closely with the sales team for significant changes in account status and any returned payments</li>
<li>To compile and submit information about problem accounts to Supervisor</li>
<li>To work as a team with sales, customers, other departments and members of this department to and accelerate cash inflows and reduce credit risk</li>
<li>Other duties as required</li> <p>TMGNY</p> <p><p><b>Job Requirements:</b></p></p> <li>Minimum of 2+ years of progressively responsible collection experience in a high volume department</li>
<li>Fluency in French and English is mandatory with good speaking and business writing skills in both languages</li>
<li>University or College (or equivalent experience)</li>
<li>Experience working in a privately owned organization would be an asset</li>
<li>Must be able to work autonomously and have effective & persuasive collection & negotiation skills. </li>
<li>Must possess excellent organization, reconciliation and analytical skills</li>
<li>Must have excellent communication and follow up skills</li>
<li>Proven ability to overcome obstacles and get results</li>
<li>Must have strong inter-personal skills with the ability to communicate & develop a high level of confidence and trust with critical contacts</li>
<li>Strong customer service skills, with the ability to resolve customers concerns</li>
<li>Confidence and tact in dealing with business owners and Sales team</li>
<li><b>Advanced skills in MS Excel</b></li>
<li>Conscientious & results oriented, with a strong work ethic, positive attitude and the ability to work well under pressure & within deadlines</li> Apply