Bilingual Specialist, Employee Relations

Job Description

<p><h3>Bilingual Specialist, Employee Relations</h3>
<p><b>Job Requisition ID:</b> 11690</p>
<p><b>Position Status:</b> Permanent Full Time</p>
<p><b>Position Type:</b> Hybrid</p>
<p><b>Office Locations:</b> Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON); Vancouver (BC)</p>
<p><b>Travel Requirement:</b> Limited</p>
<p><b>Language Designation:</b> Bilingual</p>
<p><b>Language Skill Levels (Read/Write/Speak):</b> CCC</p>
<p><b>Security Requirement:</b> Reliability Status</p>
<p><b>Salary:</b> $84,699.11 – $105,873.89 (based on qualifications and experience)</p>
<h3>About CMHC</h3>
<p>The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well‑functioning housing system. At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.</p>
<h3>Benefits</h3>
<ul>
<li>Annual Paid vacation.</li>
<li>Annual individual performance incentive.</li>
<li>Defined benefit pension plan.</li>
<li>Comprehensive group insurance plan to support your well‑being from day one.</li>
<li>Support towards your personal and professional growth with training, mentorship and more.</li>
<li>An inclusive workplace culture and environment.</li>
</ul>
<h3>About The Role</h3>
<p>Join the People and Culture Team in the Bilingual Specialist Employee Relations position. In this role, you will provide expert advice, coaching and guidance to employees, people leaders and HR Business Partners to resolve human relations and work‑related situations. You will plan, develop, implement and advise on Employee Relations policies, programs and services, and ensure compliance with CMHC's Code of Ethics, Business Conduct and Conflict of Interest Policy. You will also promote and ensure fair and equitable treatment of all employees and a productive work environment, consistent with CMHC values.</p>
<h3>What You Will Do</h3>
<ul>
<li>Ensure compliance with legislative requirements on all existing and new Human Resources and Employee Relations policies and programs.</li>
<li>Research, advise, analyze and coach people leaders, HR colleagues and employees regarding resolution of complaints and/or grievances and the implementation of appropriate corrective action, acting as a facilitator or mediator in discussions designed to address interpersonal or work‑related conflicts.</li>
<li>Act as subject matter expert and point of escalation on complex human resources management and employee relations issues.</li>
<li>Develop and deliver communications, training and educational materials and sessions to ensure all staff and people leaders are aware of appropriate employee relations issues, programs, policies and services.</li>
<li>Conduct fact finding and/or investigations into events surrounding workplace issues or complaints, as well as prepare reports of findings and recommend remedial actions.</li>
<li>Receive and process notices of occurrences of workplace harassment and violence or other misconduct.</li>
<li>Research, analyze and prepare comprehensive analyses, briefings and/or responses to complaints filed with the Canadian Human Rights Commission, unions (i.e., grievances).</li>
<li>Support the collective bargaining process and negotiations, including the implementation of new collective agreements.</li>
</ul>
<h3>What You Should Have</h3>
<ul>
<li>An undergraduate degree, preferably in human resources management, business administration, industrial relations or other related fields.</li>
<li>A minimum of five (5) years’ experience and understanding in human resources management and employee relations policies, practices, theories, concepts and systems.</li>
<li>A working knowledge and understanding of federal employment law and regulations, relevant legislative issues, industry trends and practices.</li>
<li>Experience in facilitation, mediation and conflict resolution with excellent consulting and interpersonal skills; strong negotiation, influencing and coaching skills.</li>
<li>Demonstrated advanced written and oral communication skills in both official languages (French and English).</li>
<li>A demonstrated ability to work in an automated environment, with particular emphasis on MS Suite and case management systems.</li>
</ul>
<p><b>Posting closing date:</b> Note, the competition will remain active until filled.</p>
<h3>Commitment to Diversity, Equity, and Inclusion</h3>
<p>We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non‑Canadians who are eligible to work in Canada. CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.</p>
<h3>What Happens After You Apply</h3>
<p>We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process. If you are selected for an interview or testing, please advise us if you require an accommodation. If you applied before and you were not successful, don’t worry – we’re always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!</p>
<p>Get notified about new Specialist jobs in Ottawa, Ontario, Canada.</p>
<h3>Seniority level</h3>
<ul>
<li>Mid‑Senior level</li>
</ul>
<h3>Employment type</h3>
<ul>
<li>Full‑time</li>
</ul>
<h3>Job function</h3>
<ul>
<li>Other</li>
</ul>
<h3>Industries</h3>
<ul>
<li>Government Administration</li>
</ul></p>
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