Business Systems Analyst - Guidewire Integration

Job Description

Position Name - Business Systems Analyst - Guidewire Integration

Type of hiring - Fulltime/Subcon

Location - Markham, ON (need to visit 3 days a week in office mandatorily)

Job Description:

What You'll Do

This position focuses on delivering integration solutions that support business operations, regulatory compliance, and customer experience.

• As a Guidewire Integration BSA, you will play a key role in enabling seamless connectivity between Guidewire applications (PolicyCenter, BillingCenter, ClaimCenter) and external systems.
• Act as the liaison between business and technical teams to support integration efforts across the Guidewire platform.
• Lead the elicitation, analysis, and documentation of business and system requirements for integration projects involving APIs, messaging, and batch processes.
• Collaborate with developers, architects, QA teams, and third-party vendors to design and validate integration touchpoints, ensuring data consistency and system interoperability.
• Coordinate and execute end-to-end testing for integration components, including SIT, UAT, and defect resolution.
• Analyze and document impacts to business processes and downstream systems resulting from integration changes.
• Support data mapping, transformation logic, and interface specifications between Guidewire and external platforms (e.g., quoting systems, broker management systems, financial systems).
• Ensure all integration deliverables meet compliance, audit, and risk standards, maintaining traceability and documentation throughout the lifecycle.
• Provide effort estimates and manage task assignments across integration workstreams.
• Facilitate cross-functional meetings and workshops to drive alignment and resolve integration challenges.
• Create and maintain process flows, data mappings, and technical documentation using tools like Visio and JIRA.
• Apply Agile practices to manage backlog items, sprint planning, and retrospectives.
• Leverage your P&C insurance domain knowledge to ensure integration solutions meet business needs and regulatory requirements.

What You'll Bring :

• Guidewire Certification (Niseko specialization preferred).
• 3+ Years of experience as a Business Systems Analyst with a focus on Guidewire integration across modules (PolicyCenter, BillingCenter, ClaimCenter).
• Strong understanding of Guidewire integration architecture, including web services (SOAP/REST), messaging, and batch processing.
• Experience working with external vendors, quoting platforms, broker management systems (BMS), and other third-party systems.
• Knowledge of P&C insurance products and workflows.
• Proficiency in MS Office, Visio, and JIRA; strong grasp of Agile methodology.
• Excellent analytical and problem-solving skills, with the ability to translate complex business needs into actionable technical requirements.
• Ability to manage multiple priorities and deliver high-quality work under tight deadlines.
• College or University Degree in a relevant field (e.g., Business, Computer Science, Insurance).
• Comfortable working in a hybrid flexible work model.