Clinic Services Associate
Job Description
Role: Clinic Services Associate
Location: GTA
At Hearing Solutions, we connect people to the world of sound so they can hear what matters most. As a Clinic Services Associate, you'll be the first point of contact for our patients, making a real difference in their lives. You'll have the opportunity to work in our pediatric hearing clinic, supporting children with their hearing needs. If you're looking for a job where you can help others and grow, this is the role for you!
What You'll Do:
- Make proactive outbound calls to existing and prospective patients to schedule appointments and maintain appointment calendar
- Assist patients with third-party funding and insurance claims
- Keep client records organized and assist with general office tasks
- Ensure the clinic is clean, organized and welcoming for all patients
What's in it for you:
- A positive and supportive work environment focused on growth
- The opportunity to make a meaningful impact in someone's life
What you bring:
- A positive energy and can-do mindset
- Post-secondary education or equivalent experience
- 1+ year in a customer-facing role (healthcare or retail preferred)
- Strong written and verbal communication skills
- Fluency in other languages is a plus!
- Strong organizational and multitasking skills, with the ability to manage multiple priorities in a fast-paced environment
- Tech savvy with the ability to quickly learn various systems and applications
As a part of the hiring process, we require applicants to complete a 15 minute online pre-employment profile assessment. This helps us identify the ideal candidate based on core competencies.
We recommend completing the assessment in an environment free of distractions. Please use the following link to access and complete your assessment.
Please note: Only qualified candidates will be contacted.
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Hearing Solutions is committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).
Please let us know if you require accommodation at any stage of the recruitment process.
How to Apply
Ready to start your career as a Clinic Services Associate at Hearing Solutions?
- Click the "Apply Now" button below.
- Review the safety warning in the modal.
- You will be redirected to the employer's official portal to complete your application.
- Ensure your resume and cover letter are tailored to the job description using our AI tools.
Frequently Asked Questions
Who is hiring?▼
This role is with Hearing Solutions in Toronto.
Is this a remote position?▼
This appears to be an on-site role in Toronto.
What is the hiring process?▼
After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.
How can I improve my application?▼
Tailor your resume to the specific job description. You can use our free Resume Analyzer to see how well you match the requirements.
What skills are needed?▼
Refer to the "Job Description" section above for a detailed list of required and preferred qualifications.