Customer Service Representative
Job Description
Job Description
Job Description
Driven Brands is looking for part-time and full-time customer service representatives to join our growing team! The ideal candidate can commit to a minimum of 30 hours/week and can provide open availability. The starting wage for this position is $15.50/hour plus incentives. Responsibilities * Function as an expediter of all incoming calls * Answer customer inquiries * Work closely with the Contact Centre Team to implement project initiatives * Ensure the proper processes are being following and task deadlines are being met * Properly manage customer information utilizing internal data systems * Flexible/adaptable to constant change * Accurately communicate customer details to Franchisees Qualifications and Competencies: * Bilingualism (English/French) and/or Spanish is an asset * Strong communication skills (reading, writing, speaking, listening) * Minimum 2 years of call centre experience * Sales experiences is an asset * Shows predominate skills in computer literacy * Good organization and time management skills * Works well in a fast paced environment * Works well under pressure * Experience in the automotive industry and asset (but not required) Hours of Operation are: * Monday-Friday: 7am-7pm * Saturday: 9am- 5pm * Sunday: 10am- 5pm
How to Apply
Ready to start your career as a Customer Service Representative at Driven Brands Canada?
- Click the "Apply Now" button below.
- Review the safety warning in the modal.
- You will be redirected to the employer's official portal to complete your application.
- Ensure your resume and cover letter are tailored to the job description using our AI tools.
Frequently Asked Questions
Who is hiring?▼
This role is with Driven Brands Canada in Hamilton.
Is this a remote position?▼
This appears to be an on-site role in Hamilton.
What is the hiring process?▼
After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.
How can I improve my application?▼
Tailor your resume to the specific job description. You can use our free Resume Analyzer to see how well you match the requirements.
What skills are needed?▼
Refer to the "Job Description" section above for a detailed list of required and preferred qualifications.