Customer Support Specialist
Job Description
Customer Support Specialist
Pay from $31 to $36 per hour with significant growth and earning potential!
Toronto Branch
3333 James Snow Parkway, Milton, ON L9T 8L1
Fast, friendly and customer focused. As a Uline Customer Support Specialist, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.
Full-Time Hours: Various in-office shifts available.
Why Customer Service at Uline?
Learn: In-depth training helps you sharpen communication and problem‑solving skills.
Develop: Our professional environment offers one‑on‑one peer mentoring and room to grow in your career.
Connect: Build strong relationships in our collaborative in‑person setting with regular team events.
Position Responsibilities
Process customer orders, make product recommendations and handle account inquiries using world‑class technology.
Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
Build business relationships with customers over phone, email and chat.
Understand customer needs and recommend Uline's best solutions.
Help customers navigate Uline's website and online ordering.
Minimum Requirements
High school diploma or equivalent. Bachelor's degree preferred.
Excellent problem‑solving, listening and communication skills.
Prior customer service experience is a plus, but if you are eager to learn, we will train you!
Benefits
Company‑paid extended health coverage and RRSP with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
On‑site café, outdoor patio and first‑class fitness center.
Monthly employee‑appreciation events.
Opportunities for community involvement.
Best‑in‑class, clean, modern facilities.
About Uline
Uline, a family‑owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.
Uline is a drug‑free workplace. All positions are on‑site.
Uline is an Equal Opportunity Employer.
Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
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How to Apply
Ready to start your career as a Customer Support Specialist at Uline?
- Click the "Apply Now" button below.
- Review the safety warning in the modal.
- You will be redirected to the employer's official portal to complete your application.
- Ensure your resume and cover letter are tailored to the job description using our AI tools.
Frequently Asked Questions
Who is hiring?▼
This role is with Uline in Hamilton.
Is this a remote position?▼
This appears to be an on-site role in Hamilton.
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How can I improve my application?▼
Tailor your resume to the specific job description. You can use our free Resume Analyzer to see how well you match the requirements.
What skills are needed?▼
Refer to the "Job Description" section above for a detailed list of required and preferred qualifications.