Digital Strategy Consultant

Punchcard Systems

Digital Strategy Consultant at Punchcard Systems A consultant in Punchcard’s digital transformation practice will work with organizations to identify opportunities for digital growth, and support organizations putting innovations into practice while delivering stakeholder value. Let’s re-imagine the future of work. Transformation, including digital ways of collaborating, is nothing new. For many organizations, changes to the way we work, and our work-spaces has been underway for some time, typically driven by technology.

This trend, however, was accelerated over the past several years through the pandemic – and continues today. Our clients come to us to help solve digital problems related to both customer and employee experiences. As we continue to drive our impact through transforming people, workplaces, and communities, we are looking to continue to develop our digital workplace team – with the addition of a Digital Strategy Consultant , focusing on modern workplace, business operations, and digital transformation. While traditionally our focus has been on software and digital platforms, like the Microsoft 365 or Power Platform suite, this role will also be looking holistically at our clients’ business models to understand where to invest for digital business.

You will be focused on building trust and creating impact with our clients. To us, this is an important role. Responsibilities For this role, we hope you will be able to: Lead strategy discussions and workshops, to enable customer success using examples and previous experience. Work with clients to determine how their business can use Microsoft SharePoint, Microsoft 365, Teams, the Power Platform, or other digital workplace platforms most effectively.

Lead the development of digital strategic plans for our clients, in partnership with other technical and product experts on our team. Write documentation, and build effective presentations based on the learnings you discover while working with our clients. Build strong relationships with client leadership. Lead client engagement for our digital strategy projects and coordinate multiple projects simultaneously.

Bring excellent client presentation skills, with the ability to drive alignment within groups of people. Provide strong commitment to taking ownership and making an impact. Develop best practices, processes, and tools to improve delivery excellence. Work with our clients to understand and manage change; digital transformation is all about change, and you’ll be on the front-line.

Work with our business development team to grow any business or partnership relationships vital to the success of our business. Work with the rest of the team to lead planning and execution sessions that uncover customer challenges and propose new solutions. Coach, mentor, and motivate other team members, and influence them to take positive action and accountability for their work. Qualifications and Experience For this role, we’re looking for someone who is excited about being an advisor to our clients, and adding value through the planning and execution of digital strategies.

For us, this means you might: Hold a relevant post-secondary degree or diploma or certification in a relevant field (e. g. , computer science, engineering, business or commerce, digital or information technology or systems). Have training or certification in change management, such as Prosci or CCMP.

Have a minimum of 10 years of experience providing services related to digital business in a client-facing role, which might include planning employee portals or intranets, workflow automation, ERP platform implementation, or other initiatives. Have experience in developing digital business strategies, models, products, or services. Have expertise in digital technology solutions for SMEs (e. g.

Enterprise Resource Planning, Customer Relationship Management) in various industries (e. g. manufacturing, distribution, retail, construction), and/or experience working with Microsoft SharePoint, Teams, Office 365, or the Power Platform. Have an understanding of the agile methodology and/or design thinking methods.

Have excellent written communications skills, and experience writing documents and plans. Have experience facilitating in-person and remote interviews and workshops, and experience communicating (and collaborating) with management, executives, and C-suite. Have experience in executing digital technology selection processes and structural analytical techniques. Thrive in high-performing and collaborative organizations, but also love to take ownership over your own success.

Location Whether you are in Edmonton, Calgary, Toronto, Vancouver, or anywhere in Canada, please apply. We have team members in all those locations, and we’re a remote-first organization. What can you expect at Punchcard. Engaging and challenging projects; if you like puzzles and solving problems, then we’re the right place for you.

Employee group benefits (including disability and life insurance, dental, and extended health). Flexible hours and a workplace dedicated to creativity A highly collaborative work environment, with a group of people who love what they do. Challenging projects while working with the most interesting technologies. Opportunities for advancement, professional development, and the opportunity to be mentored by industry leaders.

An opportunity to work with and learn from passionate and highly skilled team members who work together to ensure everyone succeeds. We always look for people who are comfortable wearing different hats, so don’t worry if you don’t think you’re a perfect fit for the role – we’re still interested in hearing from you. At Punchcard, we are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.


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