Director Branded Retail, West

Full Time
  • Full Time
  • Vancouver
  • 125 - 150

Website Rogers

Director Branded Retail, West

Rogers Wireless is seeking collaborative, digital-first team members committed to keeping Canadians connected. As Canada’s market leader, Rogers Wireless offers a range of specialized plans, products, and services through its three wireless brands: Rogers, Fido, and chatr. We are proudly paving the way for the future of wireless innovation on the country’s largest and most reliable 5G network.Come build a rewarding career at Rogers and be a driving force behind our success story!

The Branded Regional Director is accountable for ensuring achievement of key performance metrics for consumer and small business across all Branded Retail Corporate Stores.

In this role you will work closely with corporate partners, other Regional Directors, and Area Managers within Western Canada to implement strategic initiatives and achieve desired performance. You have a commitment to operational excellence that is driven by your passion to deliver on the customer experience.

Home base for this role will operate from Vancouver, Calgary or Edmonton

What you will do:
Coach, develop and retain a high-performing sales team through a people first leadership approach.
Drive engagement to enhance employee and customer experience in stores.
Manage operational performance and profitability of retail stores within a defined territory.
Communicate with cross-functional partners to ensure alignment of internal business priorities.
Analyze sales results and trends in the Western region against objectives.
Enhance brand reputation and employer value presence in the Western region.
Maintain a presence in field with Area Managers and Store Managers
Invest in the growth of employees through various development programs.
Participate in community events and outreach efforts.
Senior Leadership: You have Senior Management/Regional leadership experience in a multi-unit environment.
Interpersonal & Communication Skills:You can successfully build rapport and establish influential connections with team members through clear and effective verbal and written communication.
Sales & Service Effectiveness: Proven success in driving favourable profitability and market growth in the region while developing a strong sales and service culture.
Building Relationships: Build and nurture key partnerships and relationships that have impact and influence across various functions and groups at all levels of an organization
Strategic Planning: Experience developing budget and annual retail strategic plans and objectives.
Requirement for travel regionally and nationally for business.

What’s in it for you:
Health: Quick access to one of the best flex health and dental benefits, Parental Leave and Benefits- (Top Up, Gradual Return to work- Parental Leave), Mental Health and Support benefits- 100% coverage, Employee and Family Assistance Program benefits
Healthcare from Home: Connect with healthcare professionals through a virtual walk-in clinic.
Wealth Accumulation: Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA), Pension plans in Canada and option for company matched share purchase program.
Employee Discounts: Enjoy up to 50% off our Rogers and Fido products and services.
Give Back: Rogers Gives Together is our company’s employee giving and volunteer program which offers choice, flexibility, and opportunities for our teams to give back where we live, work and play.
Commitment to Diversity: We all bring something different, and we know what makes us different is what makes us great. We have a strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing Women, People of Colour, 2SLGBTQ+, Indigenous Peoples, Persons with Disabilities.
Successful candidates will be required to provide consent for and pass a Criminal, Credit, Driver Abstract and Employment Verification background checks.

Schedule: Full time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: Rogers Tower 1067 West Cordova Street (7854), Vancouver, BC
Travel Requirements: Up to 50%
Posting Category/Function: Retail (Store Management / Corporate) & Store Management
Requisition ID: 303641

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the

Recruitment Process FAQ


Successful candidates will be required to complete a background check as part of the hiring process.

Posting Notes:Retail

Vancouver, BC, CA Calgary, AB, CA Edmonton, AB, CA

Being a Rogers team member comes with some great perks & benefits including:
• Health & well-being benefits
• Donation matching
• Paid time off for volunteering
• Wealth Accumulation including: Pension plan & Employee stock options
• Generous employee discounts
• Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

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