Director, HR Shared Services & HR Business Partners (HRSS & HRBP)

Job Description

Overview

Do you want to be part of a team helping to strengthen every community across Ontario? Become a Director HR Shared Services & HR Business Partners (HRSS & HRBP) with MPAC.

The Municipal Property Assessment Corporation (MPAC) is made up of a team of experts who understand local communities and assess every property in Ontario. What we do provides the foundation that municipalities use to base the property taxes needed to pay for the services we use every day.

Equity Diversity Inclusion and Anti-Racism

MPAC is committed to Equity Diversity Inclusion and Anti-Racism. We are taking important steps towards ensuring that all voices are respected valued and being heard. MPAC is dedicated to fostering an environment where employees can bring their full unique and authentic selves and are inspired to do their best work.

What makes you great for the role

This opportunity is part of our broader HR transformation—ideal for a thought leader ready to drive innovation, lead strategic change, and deliver exceptional employee experiences across a dynamic and evolving organization. You are a strategic and people-focused HR leader with a passion for operational excellence and enhancing employee experiences. You bring deep expertise in HR service delivery and a proven ability to align HR functions with business goals. With your collaborative leadership style, strong relationship-building skills, and a data-driven approach, you’re equipped to lead high-performing teams and drive forward-thinking solutions. You thrive in complex environments, manage change with empathy and clarity, and are motivated to make a lasting impact on the organization.

We have

• A team of highly skilled, dedicated, and collaborative staff
• Leadership that supports you
• An enterprise that embraces change
• A work environment with flexible work locations (including remote), hours of work, and overall employee wellness support

You have

• A university degree in Human Resources Management, Business Management, or a related discipline, or an equivalent combination of education, training and experience
• 10 years of progressive experience in HR including exposure to both HR Shared Services and HR Business Partner functions
• At least 5 years in a senior leadership or management role
• Experience in employee relations, labour relations, and policy interpretation
• Proven ability to align HR strategy with business objectives
• Strong people management and organizational skills with experience leading high-performing teams
• Excellent communication, facilitation, and presentation skills
• Strong analytical skills and a data-driven mindset
• Ability to influence and collaborate with diverse partners and interested parties
• Willingness to travel to head office, field offices, and corporate events across Ontario as needed

Nice to have

• Certified Human Resources Professional (CHRP) or Certified Human Resources Leader (CHRL) designation

What you will do

As Director HR Shared Services & HR Business Partners, you will:

• Lead the strategic direction and vision for both the HRSS and HRBP teams
• Align HR service delivery with MPACs business priorities and organizational goals
• Collaborate with Executive Leadership and Centres of Expertise to develop integrated people-focused HR strategies
• Drive continuous improvement in HR operations, enhancing service quality, efficiency, and the employee experience
• Use data and analytics to inform HR decisions and measure impact
• Collaborate on talent management, succession planning, and leadership development initiatives in partnership with business leaders and CoEs
• Inspire and mentor a team of HR professionals, fostering a culture of collaboration, accountability, and growth
• Promote innovation and modernization in HR service delivery
• Ensure consistent policy application and oversee management of complex employee relations issues
• Oversee financial planning and monitor budgets within your branch
• Represent HR across the organization and advocate for employee engagement and inclusive workplace practices

Additional Information

• Requisition ID: 2654
• Job Type: Non-Union Staff
• Closing Date: August 6, 2025

Ready to apply

Please note only applications submitted through the Applicant Tracking System will be accepted.

Successful candidates will be required to undergo a background verification with Mintz Global Screening. By applying to this job posting you are providing your consent to MPAC to share your name, email address and phone number with Mintz to conduct the criminal and driver abstract check and for Mintz to disclose the results to MPAC should you be the successful incumbent.

MPAC is committed to fostering an inclusive accessible environment where all employees and members of the public feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the public and communities we serve.

Persons with disability who need accommodation in the application process or those needing job postings in an alternative format may email their request to

We thank all applicants for their interest; however, only those selected for further consideration will be contacted.

Please note that MPAC prohibits employees from holding a current/valid real estate license and successful applicants must suspend their real estate licenses during their period of employment at MPAC as outlined in our Employee Code of Conduct.

Job advertisements for positions that have been designated bilingual will be posted in both English and French on our website. Positions that are not designated bilingual are not translated and are only posted in English on the English version of our website.

Stay connected

• MPAC on LinkedIn
• MPAC on Twitter
• MPAC on YouTube
• MPAC on Facebook

Required Experience: Director

Key Skills: GIS, Accounts Reconciliation, General Services, Consultancy, Fusion, Gsm

Employment Type: Temp

Experience: years

Vacancy: 1