Director, Inflight

Full Time

Lynx Air

Are you excited about the prospect of joining a startup organization?. Interested in being a part of the changing skies in Canada and beyond?. Want to work with world-class leaders who have extensive industry know-how?. Curious about how it feels to contribute and join Canada’s newest airline while redefining affordable air travel?.

If so, we have an exciting opportunity for you We are seeking a Director, Inflight for our Inflight team to join our rapidly expanding, dynamic organization WHO WE ARE: Let your career fly with Lynx Air, Canada’s newest ultra-affordable airline. Our mission is to make air travel accessible for all, by offering low-cost, safe and customer-first flying experiences. With airfares sky-high in Canada, we’re here to change the game Our brand-new fleet of Boeing 737 MAX planes will take Canadians to select Canadian and USA destinations at an ultra-affordable price point and we’re excited to be building our team that will help us get there. With backing from prominent investors, we’re poised to revolutionize the Canadian airline industry.

Join our team and be part of the changing skies of Canadian aviation WHAT THE ROLE ENTAILS: Reporting to the Chief Operating Officer, the Director, Inflight will be responsible for managing all activities pertaining to Lynx Air’s Cabin Crew. WHAT YOU WILL BE DOING: Provide strong, visible and inspired leadership to the Lynx Inflight team Responsible for leading the Inflight team to deliver a consistent and superior Inflight experience. Responsible for leading the Cabin Safety trainers as well as the Inflight Manager and TL’s in a way that fosters a cohesive, and collaborate team environment. Establish and maintain a regular cadence of communication with the frontline cabin crew, ensuring regular feedback is received and responded to Invest time connecting with the Inflight team on current and future issues related to cabin crew working condition Responsible for executing on Inflight’s Strategic plan by working collaboratively with other departments.

Achieve a safe, reliable, efficient and cost-effective work force to ensure Lynx’s continued growth plans are met Responsible for overseeing Inflight Training policies and procedure Responsible for Inflight budget; with a focus on reducing costs when possible Responsible for ensuring operational goals are being met, (ie. on time performance, uniform standards, guest experience) Responsible for working cross-functionally to mitigate operational constraints and resolve IROP’s as quickly and efficiently as possible. Responsible for managing cabin crew and Manager/TL performance (and working with appropriate stakeholders to ensure compliance with policies and processes) Responsible for the hiring of cabin crew members Responsible for the coordination between all departments and Inflight (including Flight Operations, Technical Operations, and Airports Operations to achieve operational and company goals. Other duties as assigned. WHAT YOU BRING TO THE ROLE: Five (5) to ten (10) years’ experience in progressive leadership leading large, diverse teams, previous Inflight leadership experience an asset Previous experience as a cabin crew member, AC type 737 considered an asset Canadian Aviation Regulations (CARs) knowledge Willingness to travel frequently (up to 50%) High performance orientation, ability to work well under pressure, prioritize projects, meet deadlines, and maintain flexibility Strong attention to detail and organization Self-starter-must have a positive attitude and strong desire for success Complete projects on time with minimal supervision, ability to work varied hours when necessary to meet deadlines Must pass a background check and pre-employment drug screen Must possess a valid passport Knowledge of the different airline disciplines and administration, including the interdependencies on Airport Operations Knowledge of external agencies and their function as it relates to Airport Operations Effective communication skills, both written and verbal, with diverse groups of people Ability to work autonomously in an entrepreneurial environment Time management skills with the ability to manage multiple priorities at once, maintaining a positive work environment Proficient with MS Office Suite (Outlook, Work, Excel, PowerPoint & Teams) Demonstrated ability to work with initiative and creativity when managing multiple projects, under constant deadline pressure WHAT YOU WILL GET FROM US: Industry competitive salary The chance to be part of building something from the ground up.

Aggressive growth plans of the organization mean there is no limit to how far you can grow your career with the organization An environment that promotes a healthy work-life balance Open and collaborative work environment. You bring your great ideas, and we will put them to action Comprehensive benefits plan including dental, vision, and paramedical coverage The opportunity to travel where we fly. Not only do you get to travel standby on our airline, but we allow you to share that privilege with 6 unrestricted designates We’re an Equal Employment Opportunity employer that places value on the strength that diversity brings to the workplace and that prohibits discrimination or harassment of any kind. Our employment decisions are based on business needs, job requirements, and individual qualifications without regard to race, colour, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, age, disability status, or any other characteristic protected by applicable law.

We encourage all applicants who meet the requirements for the role to apply. Interviews will be commencing right away, so don’t hesitate and apply today to be part of Canada’s changing aviation landscape Cover letters are not required.