Director, Innovation Operations - Assurance Practice

Job Description

<p><h3>Director, Innovation Operations - Assurance Practice</h3>
<p>BDO is a firm built on a foundation of positive relationships with our people and clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. We offer a people‑first culture with a high priority on personal and professional growth.</p>
<p>At the forefront of transforming the future of Assurance, the Director of Innovation Operations will drive the development, adoption, maintenance, and optimization of innovative tools, AI‑driven processes, and change initiatives across our national practice. This leader will oversee the Innovation Operations team, manage experimental work through ASR Labs, lead practice enablement strategies, and ensure the ongoing performance and integration of our Advantage technology stack. Serving as a strategic bridge between Innovation Operations, Technology Risk Assurance (TRA), and practice leadership, the Director will ensure our professionals delegate repetitive work to technology—freeing up time for higher‑value client service and career growth.</p>
<h3>Key Responsibilities</h3>
<h3>Strategic Innovation Leadership</h3>
<ul>
<li>Lead the Innovation Operations function across the Assurance practice, including ASR Labs, Practice Enablement, and tech stack management.</li>
<li>Define and execute a future‑focused innovation roadmap aligned with the Advantage vision and Assurance strategic priorities.</li>
<li>Partner with Technology Risk Assurance (TRA) to integrate risk‑aligned technology strategies into practice operations.</li>
</ul>
<h3>Team Leadership and Management</h3>
<ul>
<li>Oversee the Innovation Operations team, setting clear goals, managing performance, and developing capabilities.</li>
<li>Provide mentorship and leadership development opportunities to build a high‑performing team.</li>
<li>Foster a culture of innovation, accountability, and continuous learning.</li>
</ul>
<h3>Practice Enablement & Change Management</h3>
<ul>
<li>Design and implement firm‑wide enablement strategies to drive adoption of new tools, technologies, and processes.</li>
<li>Lead change management programs that embed a culture of innovation and collaboration.</li>
<li>Equip and empower digital champions and local leaders through workshops, hands‑on labs, and practical use cases.</li>
</ul>
<h3>Oversight and Optimization of Technology Stack</h3>
<ul>
<li>Own the lifecycle management of the Assurance technology stack, ensuring tools are effective, integrated, and delivering measurable impact.</li>
<li>Monitor usage patterns, adoption rates, and ROI to continuously refine the Advantage portfolio.</li>
<li>Establish and enforce best practices to maximize automation, AI, and data analytics capabilities across the practice.</li>
</ul>
<h3>Integration with Technology Risk Assurance (TRA)</h3>
<ul>
<li>Collaborate with TRA leadership to ensure seamless alignment between innovation tools and system assurance initiatives.</li>
<li>Support the integration of emerging technologies into TRA methodologies to enhance assurance quality and risk management.</li>
</ul>
<h3>How do we define success for your role?</h3>
<ul>
<li>You demonstrate BDO's core values through all aspects of your work: Integrity, Respect, and Collaboration.</li>
<li>You understand your clients' industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high‑quality work.</li>
<li>You identify, recommend, and are focused on effective service delivery to your clients.</li>
<li>You share in an inclusive and engaging work environment that develops, retains, and attracts talent.</li>
<li>You actively participate in the adoption of digital tools and strategies to drive an innovative workplace.</li>
<li>You grow your expertise through learning and professional development.</li>
</ul>
<h3>Your Experience And Education</h3>
<ul>
<li>You have a Bachelor’s degree; an MBA, CPA, or related advanced degree is preferred.</li>
<li>You bring 10+ years of progressive leadership experience in assurance, innovation, technology operations, or consulting.</li>
<li>You possess deep expertise in assurance practices, technology risk management, and emerging technologies (AI, data analytics, automation).</li>
<li>You have a proven track record in managing teams, leading change management initiatives, and scaling technology adoption.</li>
<li>You demonstrate strong strategic, operational, and interpersonal communication skills.</li>
<li>You value collaboration, client service, and delivering measurable impact through innovation.</li>
</ul>
<h3>Why BDO?</h3>
<ul>
<li>We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.</li>
<li>We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.</li>
<li>We support your achievement of personal goals outside of the office and making an impact on your community.</li>
<li>Giving back adds up: BDO actively supports local charity initiatives and provides opportunities to contribute to the community.</li>
<li>Total rewards that matter: We pay for performance with competitive cash compensation, flexible benefits from day one, a market‑leading personal time off policy, and wellness reimbursement.</li>
<li>Everyone counts: Through leadership by our Diversity, Equity and Inclusion Leader, we are committed to a workplace culture of respect, inclusion, and diversity. We celebrate differences among all employees. If you require accommodation to complete the application process, please contact us.</li>
<li>Flexibility: A blended approach supports the flexible needs of our people, the firm, and our clients. We provide flexibility to adjust when, where, and how we work to meet the expectations of our role.</li>
<li>Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business, reflecting shared values and commitments, and includes guiding principles for ethical decisions and maintaining trust with clients and the public.</li>
<li>With your consent, BDO Canada may use AI technology (Microsoft Copilot) to transcribe during preliminary conversations for note‑taking only, not for resume review, evaluation or selection of candidates.</li>
<li>More information on BDO Canada's Privacy Policy can be found here: <a href="#">Privacy Policy</a>.</li>
</ul>
<p>Ready to make your mark at BDO? Click “Apply now” to send your up‑to‑date resume to one of our Talent Acquisition Specialists.</p>
<h3>Seniority level</h3>
<ul>
<li>Director</li>
</ul>
<h3>Employment type</h3>
<ul>
<li>Full‑time</li>
</ul>
<h3>Job function</h3>
<ul>
<li>Product Management and Marketing</li>
</ul>
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