Director, Learning & Organizational Development


Aviso: At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso’ culture sets us apart.

If you are looking for interesting and challenging work, at a company committed to its people, find out more about what Aviso has to offer at www.aviso.ca. The Opportunity: We’re looking for a Director, Learning & Organizational Development to join our Talent Team. This role requires you to perform essential duties 1-3 days per week in your assigned Aviso Office.

We are at 1111 West Georgia St, Vancouver, B.C. Reporting to the VP, Chief Talent Officer, the Director, Learning & Organizational Development is responsible for leading the design and execution of an integrated enterprise-wide learning and organizational development strategy, providing programs and activities required to: Advance the skills and capabilities of our employees to deliver on our corporate strategy Advance the leadership skills and abilities of Aviso’s people leaders aligned with Aviso’s values and behaviours Increase overall employee experience and engagement, enhance retention, develop organizational capabilities, to drive business results Who you are: Service – You consider both internal and external stakeholders and demonstrate intent of understanding and putting the clients’ needs first. You advocate service excellence and work to deliver solutions that meet the needs.

You proactively develop strategic partnerships that allow Aviso Wealth to become a trusted advisor and partner Execution – You are committed to achieving your goals and to succeed. This includes focusing on “getting things done”, as well as recognizing and taking advantage of opportunities as they arise. You are consistently looking for ways to improve your personal best and see value in continuous improvement.

You take accountability for your actions and learn from mistakes Collaboration – You work collaboratively with others with the common goal of driving positive results. Making meaningful contributions to your team to achieve organizational goals is a priority. You proactively encourage collaboration, build trust and inclusion, and work to establish effective relationships both inside and outside of the organization Leadership – You lead your team and provide regular direction, guidance, coaching, and motivation, all while striving for peak performance.

You assist them in overcoming obstacles through additional resources, removal of roadblocks, and providing the level of support required for their success. You delegate and deliver feedback based on the in-depth understanding of your individual team members What your day looks like: Work with executive and senior leadership across all lines of business in a consultative manner to assess and identify skills gaps in their organizations, and to design & develop strategic learning solutions that improve individual and organizational performance Provide thought leadership and apply leading-edge learning practices to create and manage the design, development and delivery of our leadership development programs such as Onboarding and Orientation curriculum, the Emerging Leaders Program, career development, and a full suite of management and leadership programs built around Aviso’s Purpose, Values, and behavioural model Launch and manage the Voice of the Employee and Great Place to Work survey in partnership with Director, Research and Insights Developing organizational development programs, tools, designs or other solutions that reflect the needs of the employees as expressed through Aviso’s Voice of the Employee survey. This will include the application of change management principles Assist the People & Culture team by providing change management expertise to key projects and programs Continuously monitor and evaluate all Aviso training programs to ensure they are current and relevant to current Aviso employee needs as identified by the Voice of the Employee as well as the evolving strategic direction of Aviso Identify and proactively enhance learning delivery approaches and modalities to improve learner/employee experience.

Incorporate feedback evaluations, analytics, and metrics for continuous improvement to existing programs Driving high performance teams, thought & people leadership through relationship building Lead and coach a team of learning and organizational development professionals Manage the development and delivery of all mandatory and regulatory training for all employees and contractors. Track completions and provide reporting to the Aviso leadership team on a regular basis Lead or participate on multiple internal projects varying in size and complexity. Create curricula content and learning journeys for large corporate events such as National Sales Meetings, Regional meetings, Senior Leadership Development etc Partners with stakeholders to determine causes for performance gaps and identifies developmental solutions in an attempt to improve organizational effectiveness Requirements Your experience and skills: A post-secondary degree in as associated discipline (Business, Education, HR, etc.) Strong business acumen combined with the ability to apply practical and effective solutions to business challenges 10-15 years’ adult education / learning & development experience In addition, experience in at least one of the following disciplines Organizational Development, Leadership Development, Change Management or Talent Management Minimum 5 years’ experience in a people management role with demonstrated success Well-developed leadership presence and seen as an expert; able to gain respect and trust from HR and business colleagues Ideally has experience in a complex, multidivisional organization known for progressive and sophisticated approaches in HR Experience in Wealth Management or financial services a strong asset Experience in Front End Analysis, developing learning curriculums and facilitating training Previous consulting experience is an asset Experience in the assessment, designing, and developing of learning programs using modern learning technique Experience in leadership development as well as the design of technical or job specific skills Knowledge of LMS capabilities to recommend delivery strategies to deliver an engaging and dynamic end-user experience Experience with Articulate 360 and or other eLearning design tools, Learning Management software, and Knowledge Management tools Ability to manage projects within prescribed timeframes and budgets and roll up sleeves when needed Change management experience and certification asset Proven ability to build strong relationships, including interfacing and communicating effectively with employees at all levels across the organization Ability to lead and drive multiple competing priorities and thrive in a fast paced and complex environment Proven ability to analyze problems, identify key information and issues, interpret data, and determine implications to provide recommendations and solutions Fluent communication skills in English are required and bilingual skills in French are an asset Benefits Why Aviso Wealth?.

At Aviso Wealth, you will find a dynamic and inclusive culture that rewards innovation and celebrates success. Here are a few things that set us apart: Competitive compensation package that rewards and recognizes individual contributions Excellent health, dental and insurance benefits to meet the diverse needs of our employees Generous vacation time, fitness benefit, parental leave top-up options Matching contributions to our retirement program Commitment to the continuous improvement of our staff through learning & development and an education assistance program Regular social events to foster teamwork Equal Employment Opportunity Aviso Wealth welcomes and encourages applications from all qualified individuals including persons with disabilities. If you require an accommodation, we will work with you to meet your needs in all stages of the hiring process.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted. No recruiters or agencies, please. Company Overview: Aviso is a leading wealth management and investment services provider for the Canadian financial industry, with over $125 billion in total assets under administration and management, and over 1,000 employees.

We’re building a comprehensive, technology-enabled, client-centric wealth services ecosystem. Our clients include our partners, advisors, and investors. We’re a trusted partner for nearly all credit unions across Canada, in addition to a wide range of portfolio managers, investment dealers, insurance and trust companies, and introducing brokers.

Our partners depend on Aviso for specific solutions that give them a competitive edge in a rapidly evolving, highly competitive industry. Our investment dealer and mutual fund dealer and our insurance services support thousands of investment advisors. Our asset manager, NEI Investments, specializes in investing responsibly.

Our online brokerage, Qtrade Direct Investing®, empowers self-directed investors, and our fully automated investing service, Qtrade Guided Portfolios®, serves investors who prefer a hands-off approach. Aviso Correspondent Partners provides custodial and carrying broker services to a wide range of firms. We have offices in Toronto, Vancouver, Montreal, and Winnipeg.

Aviso is backed by the collective strength of our owners: the credit union Centrals, Co-operators/CUMIS, and Desjardins. We’re proud to power businesses that empower investors . A career with Aviso means being part of a group of talented, energetic professionals who live their values every day, and belonging to an organization dedicated to your success and career development.

If you’re looking for interesting and challenging work, at a company committed to its people, apply to join our team. Salary This position is posted with an expected salary range of $145,000 – $165,000 CAD annually. Individual compensation packages are based on various factors unique to each candidate and the requirements of the position.

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