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Director of Logistics and Warehouse Operations – General Merchandise

  • Full Time
  • Calgary
  • 100 - 125

JRoss Retail Recruiters

Director of Logistics and Warehouse Operations – General Merchandise

Part Time / Full Time

We are seeking an experienced supply chain professional to take on the role of Director of Logistics and Warehouse Operations for an omni-channel retail operation. This is a unique opportunity for someone passionate about logistics and warehousing to build processes and pivot the operation to improve efficiency. The ideal candidate will have extensive knowledge of process implementation, team leadership, and cost management. In this role, you will oversee all daily activities within the warehouse, including team oversight, inventory control, logistics, and customer service. This includes the development and implementation of strategies to improve efficiency, productivity, and customer satisfaction. Salary range is $100,000-$120,000 plus bonus.


Description

Leadership and Strategy:

  • Develop and implement logistics and warehouse strategies aligned with the company’s overall business goals.
  • Lead and manage the warehouse teams, fostering a culture of continuous improvement and operational excellence.
  • Ensure compliance with all relevant regulations, standards, and best practices.

Operational Management:

  • Oversee the day-to-day operations of logistics and warehouse functions, including receiving, storage, inventory management, order fulfillment, and distribution.
  • Implement and monitor key performance indicators (KPIs) to measure and improve operational efficiency and effectiveness.
  • Optimize warehouse layout, storage systems, and material handling processes to maximize space utilization and minimize costs.

Supply Chain Optimization:


  • Collaborate with procurement, sales, and other departments to ensure seamless supply chain operations.
  • Develop and maintain relationships with transportation providers, suppliers, and other vendors and external partners.
  • Implement and manage advanced logistics technologies and systems to enhance visibility, tracking, and reporting.
  • Prepare and manage the logistics and warehouse budget, ensuring cost-effective operations.
  • Identify and implement cost-saving initiatives without compromising service quality.
  • Analyze and report on financial performance, providing insights and recommendations for improvement.

Talent Development:

  • Recruit, train, and develop a high-performing logistics and warehouse team.
  • Conduct regular performance reviews, providing coaching and feedback to team members.
  • Promote a safe and inclusive work environment, ensuring compliance with health and safety regulations.

Health and Safety:

  • Develop, implement, and enforce health and safety policies and procedures to ensure a safe working environment.
  • Conduct regular health and safety audits, risk assessments, and training programs.
  • Ensure compliance with all local, state, and federal health and safety regulations.
  • Promote a culture of safety awareness and ensure that all employees are informed of and adhere to safety protocols.


Requirements

  • Minimum of 10 years of experience in logistics and warehouse operations, with at least 5 years in a leadership role within the retail industry.
  • Proven track record of developing and implementing successful logistics and warehouse strategies.
  • Background in operations management, process definition, and project management.
  • Strong knowledge of supply chain management principles, logistics technologies, and warehouse management systems (WMS).
  • Experience in implementing new ERP/WMS systems is highly desirable.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to analyze complex data, identify trends, and make informed decisions.
  • Strong financial acumen and experience managing budgets.
  • Ability to work in a fast-paced, dynamic environment and manage multiple priorities.

We are looking for a dynamic leader to elevate their logistics and warehouse operations. If you are passionate about logistics and have a proven track record of building and managing successful warehouse teams, we invite you to apply.


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