Apple & Associates
Director of Operations Job Description Summary
The Director of Operations (single site Plant Manager) is responsible for managing and providing strategic guidance to operations leaders. This position is accountable for all aspects of site operations. Direct reports include Production, Maintenance, Engineering, Supply Chain, with Matrix reporting for Finance, Quality, Human Resources, Environmental Health and Safety. Responsibility for developing and adhering to the annual production budget, participating in new product development and planning, attending and participating in various organizational meetings. The Director of Operations is accountable for supervision of all direct and indirect reports in a way that is beneficial to all associates and helps to establish and maintain a positive relationship with them.
Job Description Duties and Responsibilities:
- Continuously improve our Employee Safety systems, identify issues and solve them, and drive for a Zero mindset on employee injuries.
- Assure our Food Safety and Quality systems are in place, and overdeliver customer expectations.
- Work with our supply chain team to identify capacity constraints and ensure we can deliver our promise to our customer of 98.5% level customer service every month.
- Implement our company Performance Systems, our Lean approach to Manufacturing and drive proactive communication throughout every level of the organization.
- Leverage our performance system approach to lead by example out on the floor and calibrating teams on performance where they work.
- Deliver 3-5% cost savings annually through identifying and executing projects to improve OEE, reduce product waste, reduce unnecessary costs, etc.
- Create and drive annual business plans on People, Safety, Quality, Service, and Costs.
- Lead the Plant teams and ensure everyone has clear goals, objectives, and expectations on performance, calibrating the team on results regularly.
- Monitor daily operation schedules for all departments for accuracy and ensure daily operational goals are realized.
- Provide strategic guidance to the organization through participation in cross-functional meetings and data analysis on sales trends and cost performance.
- Create a 3-5 year strategic plan for the facility that assures supply and maintains infrastructure needs while supporting the organization’s growth strategy.
- Improve facility stewardship and asset maintenance.
- Participate in new product development and planning by researching the cost and ability of producing the product.
- Lead the implementation of new product implementation for the facility.
- Adhere to the approved operations annual budget and provide budget updates and adjustments as requested to the Vice President.
Minimum Job Requirements:
Education/Certifications: Bachelor’s degree required; preference for degrees in Engineering and Food Science.
Experience: Must have a minimum of ten years experience in a production facility; with a minimum of three years as a Plant Manager. Prefer experience in the food industry.
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