Director of Operations BC

Scandinavian Building Services

Scandinavian Building Services has been a Canadian leader in retail and commercial cleaning for the last 60 years. Starting as a small family owned and operated business in Edmonton Alberta in 1982 to offering full service janitorial and building maintenance across Canada today. We attribute our success to staying true to our core values of Service, Motivate, Respect, and Connect. As we continue to grow we are looking to add a Director of Operations for British Columbia to the Scandi Family Your region will include Prince Rupert, Terrace, Prince George, Quesnel, Williams Lake, Okanagan, and Kootenays.

You can expect weekly road trips to another region of BC on top of seeing local accounts in the Greater Vancouver Area. Majority of your travel will be locally within Vancouver with up to 25% being in larger regions. What’s in it for you: Awarded one of Canada’s Best Managed Companies: We’re committed to a high level standard of excellence for both clients and our Scandi Family. Growth Opportunities: A place to hang your hat.

We want our employees to grow with us long term. Stability and Job Security: Even through tough economic times we’ve continued to steadily grow, and we aren’t slowing down any time soon. With a strong national presence across Canada Family First Culture: We are and have always been a family owned and operated business. We have family friendly events year-round and affectionately call our team members the Scandi Family.

Benefits: We offer a comprehensive medical and dental plan as well as personal days off. Gas and car allowance. What your day to day will look like: Reporting into the VP of Sales and Operations of Western Canada and directly managing a team of 3 Regional Directors This will be a largely autonomous role with the freedom to work remote with the expectation to check in on your team twice a week in our Delta office Work with the two Regional Directors to create a strategic plan for any roll outs or launches with assigned clients Manage client escalations, ensuring satisfaction and permanent resolution Develop and grow client relationships for key accounts Communicate with staff to resolve performance and personnel problems; discuss and implement company policies and procedures Assist and encourage staff to provide solutions and ideas to improve processes or resolve issues when they arise What you’ll need to succeed: Minimum of 10 years managerial/ leadership experience with mid-senior level reports Post secondary education in Business or Management is preferred Proven success in Project and Operational Management Excellent people management skills with demonstrated ability to grow key client relationships and strategically overcome internal challenges or obstacles Travel within region 60% and 25% in larger region areas At Scandinavian Building Services we are an equal opportunity employer who values a diverse workplace. We recognize the strength that comes from different experiences, backgrounds and perspectives and welcome all candidates to apply.

We feel it is important that all people have access and opportunity to be employed, to be valued and to be respected.


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