Director of Product, Clinical

Job Description

Overview

MealSuite, an Inc. 5000 Fastest-Growing Company, is a privately owned SaaS organization with 190+ team members globally and hub locations in Cambridge, ON, Canada; Dallas, TX, USA; and Ho Chi Minh City, Vietnam. We provide end-to-end foodservice technology solutions to help healthcare and aging services streamline operations, reduce waste, and meet regulatory requirements, so teams can focus on improving patient and resident care.

We're looking for our next strategic and visionary Director of Product, Clinical to join our Product team. Reporting to the Vice President of Product, you'll lead the growth and innovation of our clinical-focused products, driving strategic alignment with business goals and improving resident health outcomes across MealSuite.

Responsibilities

• Own Strategic Product Growth and Innovation - Own the Product Strategy for Clinical aspects of MealSuite. Identify and evaluate market opportunities for Clinical product expansion and prioritize team efforts to drive measurable impact such as increased product adoption, expanded market reach, upsell opportunities, etc. Then create an actionable plan to address the above.
• Monitor Qualitative & Quantitative performance - Seek out data to assess performance of your products & features in the market. This may include evaluating why upsells have surged in specific markets, determining product requirements to compete in new markets, or investigating whether a new product feature is being fully adopted by users.
• Lead Cross-Functional & Cross-Team Collaboration - Lead a multidisciplinary team of Product Managers, Product Owners, and UX Designers. Work with delivery teams for milestone estimations. Foster collaboration and communication across Product teams and with Sales, Marketing, CX, Support, partners, customers/users, and external stakeholders.
• Track Competitive & Partner Ecosystem - Be the domain expert on the competitive landscape and partner ecosystem. Understand tools and platforms customers use beyond MealSuite and how partner goals align with our product vision.
• Drive strategic decision-making - Create business cases, prioritize initiatives using value vs. effort frameworks, and guide long-term product vision.
• Champion Innovation & AI Integration - Leverage AI and emerging technologies to enhance clinical decision-making, streamline workflows, and improve patient care outcomes including dietary compliance and promoting positive health outcomes.
• Domain Ownership & Feature Leadership - Lead discovery to understand user needs and market opportunities for your domain. Gather and refine requirements and drive the success of features from conception through delivery and iteration.
• Escalate & Triage Effectively - Address risks, blockers, and incoming requests with strategic foresight and responsiveness. Work with engineering leads to optimize development in an agile environment.
• Mentor & Develop Talent - Provide coaching and growth opportunities for your team, fostering a culture of innovation and excellence.

Qualifications

• Knowledge of clinical product management, strategic planning, and cross-functional leadership.
• 10+ years of direct experience in healthcare technology and clinical product development, or a combination of formal education and experience.
• Experience in the healthcare and clinical software industry.
• Certifications in product management and clinical informatics.
• Experience with software development lifecycle tools, agile methodologies, and clinical data platforms.
• Familiarity with regulatory compliance standards, EMR/EHR systems, and interoperability frameworks.
• Proven ability to lead cross-functional teams, drive product vision, and align clinical needs with business goals.
• Passion for creating impactful clinical solutions that improve patient outcomes and streamline provider workflows.
• Interest in integrating user-centered design into clinical product development and fostering healthcare technology innovation.
• Proven track record delivering scalable clinical products, managing stakeholder expectations, and executing strategic initiatives.
• Willingness to travel occasionally with a valid passport and no travel restrictions that limit cross-border work (Canada-USA and Vietnam if required).
• Ability to thrive in a dynamic, agile environment and collaborate across teams.

We know imposter syndrome can be REAL when applying for a new role, but please don't let the confidence gap prevent you from taking a leap and applying for your dream job. Your future self will thank you!

More to love about working at MealSuite

• We are passionate people who care about others. Our mission is to deliver smiles and satisfaction to the continuum of care through an all-in-one foodservice management technology.
• Progressive culture that values teamwork and innovation; we listen to all voices and entrust team members with impactful tasks.
• Growing sustainably with the agility of a startup and the stability of an established company.
• We take care of our employees with comprehensive benefits and flexible work options.
• Unlimited paid time off and healthcare benefits (extended health, vision, dental, life and disability insurance, travel medical insurance, Teladoc access).
• Hybrid flexibility and support for work-life balance.
• Inclusive workplace with diverse leadership and opportunities for career development.
• Equity program participation and purposeful work with positive community impact.

This role will require you to work in our office located in Cambridge, ON or Dallas, TX up to 2 days a week. More than an hour away from the office location? Apply anyway, and we can talk through your options!

Application

Have you got our attention? Apply today with your resume and answers to our application questions. We start reviewing candidates within two weeks of posting and will reach out if we’d like to learn more. If there's a delay, we may be reviewing applications thoroughly before interviewing.

If you require accommodation to our application process, please contact accommodations@mealsuite.com.

Job details

• Seniority level: Director
• Employment type: Full-time
• Job function: Product Management
• Industry: IT Services and IT Consulting

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