Director, people services

Full Time
  • Full Time
  • Surrey
  • 125 - 150


The Surrey School District respectfully acknowledges that our schools reside on the traditional, unceded, and shared territories of Coast Salish peoples: The q? íc?? y? – Katzie, the q’wa:n??’?n? – Kwantlen and the SEMYOME – Semiahmoo First Nations, who have been stewards of this land since time immemorial.

Surrey Schools is the largest BC school district and the second-largest employer in Surrey. We’re proud recipients of BC Top Employers and Canada’s Greenest Employer awards. Surrey Schools provides quality education to over 82,000 students with 124 schools sites and a variety of other learning facilities, offering a broad range of innovative programs and services to support the learning of our students. The Surrey School District team of approximately 13,000 employees works tirelessly every day to ensure that children are getting the best start they can, providing the preparation to be our leaders of tomorrow.

Our Commitment:

Providing quality education extends beyond academic excellence; we are committed to creating and cultivating diverse, inclusive, and barrier-free environments for all applicants, employees, students, and their families.

Diversity, Equity, and Inclusion & Values:

Our identity, as Surrey Schools, is expressed in the shared values of openness, fairness and tolerance and recognizes the importance of diversity of identity and thought.

We are an equal opportunity employer and welcome applicants from all backgrounds. We are committed to removing barriers and creating a workplace where everyone, regardless of their background, feels empowered to contribute their best.

Join us in our mission to provide the best start for children, preparing them to be the leaders of tomorrow. If you are passionate about education, diversity, and making a positive impact, we invite you to explore opportunities with Surrey Schools.

Job Summary

Reporting to the Executive Director, Human Resources (HR) the Director, People Services is responsible for talent management strategies, systems, and processes and oversees the provision of HR services for the support staff portfolio. As part of the Human Resources leadership team, the Director, People Services guides the development of the HR department and facilitates an integrated, systemic approach.

This is a broad leadership role that advances HR programs and services while ensuring compliance with legislation, policies, and contracts, and promoting a positive and inclusive workplace culture.


Develops and implements strategies, programs, and processes to enable best practices and meet the workforce needs of the school district including:

– Recruitment and onboarding

– Compensation and benefits

– Employee and leadership development

– Employee engagement and experience

– Equity, diversity, inclusion, and belonging

Provides leadership and direction to HR teams, including goal-setting, coaching, development, and performance management. Fosters a collaborative and supportive work environment that encourages teamwork and professional growth. Promotes a culture of continuous improvement and innovation within the department.

Fosters effective people practices throughout the organization through communications, training, effective decision making, and the provision of direction and advice on HR matters. Oversees service delivery and employee and labour relations activities for the portfolio, including problem-solving and conflict resolution.

Works cross-departmentally and closely with other senior staff across the school district to address issues and opportunities related to talent management and HR operations.

Designs and executes a comprehensive recruitment and onboarding strategy.

Identifies opportunities for professional growth for exempt and support staff.

Designs and implements training programs and evaluates effectiveness. Oversees departmental utilization of the school district’s learning management system.

Administers terms and conditions for exempt employees including the school district’s job evaluation plan, exempt compensation and benefits, and performance management processes.

Collaborates with leaders, HR team members, and organizational partners to design and implement programs and initiatives to enhance employee engagement and wellbeing and foster a diverse and inclusive workplace. Promotes cultural awareness, equity, and fairness in HR practices.

In collaboration with IT and Finance, manages maintenance, improvement, and implementation of HR systems including HRIS, applicant tracking, and dispatch systems. Identifies and implements continuous improvement of HR processes to ensure efficiency and alignment with best practices.

Contributes to departmental vision, goals, and priorities; develops operational plans; and assists in budget preparation and monitoring.

Establishes, monitors, and analyzes key talent metrics.

Generates reports and insights to support data-driven decision-making.


Education & Experience:

Bachelor’s degree in Human Resources, Business Administration, or a related field.

Ten years’ progressive human resources experience, including experience in a large, unionized organization. Public sector experience is preferred. Certified Human Resources Professional (CHRP) designation or equivalent certification is an asset.


Significant leadership experience with the ability to motivate and develop a team through mentorship and coaching.

Experience and expertise in the implementation and optimization of HR systems and processes.

Excellent interpersonal, verbal and written communication skills with the ability to communicate, build trust, and facilitate decisions with diverse groups.

Demonstrated ability to work with others in a consultative and collaborative manner.

Ability to influence and lead change.

Exceptional organizational and project management skills.

Effective critical thinking, decision-making, and problem-solving skills.

Extensive knowledge of employment legislation and HR principles and practices in a variety of areas, e.g. talent acquisition, job design and evaluation, performance management, employee engagement, employee development.

Demonstrated commitment to inclusion and belonging and building a caring and respectful workplace.

Ability to exercise tact and discretion and maintain a calm, courteous approach to sensitive interpersonal situations.

Financial acumen and demonstrated commitment to fiscally sound and responsible decisions.

Proficiency in Office365, HRIS, and other HR technologies such as applicant tracking systems and learning management systems.

Data literacy including the ability to define and apply HR metrics and analytics to facilitate learning and decision-making.

What we’re offering

Comprehensive Benefits Package

– Extended Medical, Vision and Dental

– Life Insurance, Short-Term and Long-Term Disability

– Employee Family Assistance Program

– Municipal Pension

13 Paid Holidays, plus Sick & Vacation Time

Onsite Fitness Room in the Surrey Head Office

Discounted annual recreation pass from The City of Surrey

Supportive workplace with a positive and productive work environment. Feel a sense of security and safety to act, speak, and reflect who you are

The salary range for this position is: $169,861 to $188,734 per year with comprehensive benefits package and Municipal Pension.

Placement in the salary range is determined by an assessment of qualifications and ability to meet the key requirements of the job, and consideration of internal equity comparisons.

The midpoint of the range represents an employee that possesses full job knowledge, qualifications, and experience for the position.

Qualified applicants can apply by clicking the ”apply” button to the right of the posting. The closing date for this position is April 9, 2024 at 4:00pm.

Note: Successful applicants will be required to consent to a Criminal Records Search prior to employment. Only those applicants selected for interviews will be contacted. To all others, thank you for your interest.



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