Dispatcher

We seek a highly organized and detail-oriented Dispatcher to join our Western Pacific Transport Ltd team. The ideal candidate will have a minimum of 2 years of experience in dispatching, logistics, or a related field, with a strong ability to manage multiple tasks in a fast-paced environment. As a Dispatcher, you will play a critical role in ensuring the efficient and timely delivery of goods by coordinating drivers, routes, and schedules.  

Key Responsibilities: 

– Schedule and assign drivers to routes based on delivery priorities, driver availability, and customer requirements.  

– Communicate effectively with drivers to provide instructions, updates, and support throughout their shifts.  

– Monitor driver progress and adjust routes to accommodate traffic, weather, or other delays.  

– Maintain accurate records of dispatch activities, including driver logs, delivery times, and vehicle maintenance schedules.  

– Respond promptly to customer inquiries and resolve any issues related to deliveries or driver performance.  

– Ensure compliance with company policies and safety standards.  

– Collaborate with the operations team to optimize dispatch processes and improve efficiency.  

– Be available to work weekends and provide on-call support as needed.  

Requirements:

– Minimum of 2 years of experience as a dispatcher in the trucking or logistics industry.  

– Strong communication and interpersonal skills, with the ability to work effectively with drivers, customers, and team members.  

– Proficiency in using dispatch software, GPS systems, and Microsoft Office Suite.  

– Excellent problem-solving skills and the ability to make quick decisions under pressure.  

– Knowledge of DOT regulations and transportation safety standards.  

– Ability to work weekends and adapt to a flexible schedule.  

– High school diploma or equivalent; additional certifications in logistics or dispatching are a plus.  

Preferred Qualifications:  

– Experience in long-haul or regional trucking operations.  

– Familiarity with electronic logging devices (ELDs) and fleet management systems.  

– Bilingual skills (English/Spanish) are a plus.  

Benefits:

– Competitive salary based on experience.  

– Health, dental, and vision insurance.  

– Paid time off and holiday pay.  

– Opportunities for career growth and advancement.  

How to Apply:  

If you meet the qualifications and are ready to take on this exciting role, please submit your resume and a brief cover letter to hr@westernpacifictransport.ca.

Western Pacific Transport Ltd. is an equal-opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.