ERP Sustainment Operations Manager
Job Description
Job Description
Job Description
ERP Sustainment Operations Manager
Company Overview:
Amphenol is one of the largest manufacturers of interconnect products globally. We design, manufacture, and market electrical, electronic, and fiber optic connectors, coaxial and flat-ribbon cables, and interconnect systems. Our products serve primary markets such as communications, aerospace, military electronics, automotive, transportation, and industrial applications. With a strong reputation as an excellent employer, Amphenol offers ample opportunities for career growth within a global organization. Every employee, regardless of position, plays a pivotal role in positively impacting our business.
Job Summary:
The ERP Sustainment Operations Manager is responsible for ensuring the stability, reliability, and ongoing support of HSIO’s global ERP environment. This role leads day-to-day ERP sustainment operations, including incident management, user support, vendor coordination, and operational prioritization across support, enhancements, and minor initiatives.
Key Responsibilities:
- Own global ERP production support and sustainment activities
- Lead resolution of high-severity incidents and production outages
- Provide leadership and backup coverage for ERP support resources
- Manage ERP AMS vendors and system integrators
- Prioritize operational support, enhancements, and minor initiatives
- Monitor support metrics and drive continuous improvement
Required Qualifications
- Bachelor’s degree in Information Systems, Computer Science, Business, or related field
- 7+ years ERP production support experience
- 3+ years leadership or managerial experience
- Experience supporting manufacturing or supply chain ERP systems
Preferred Qualifications
- Experience with QAD ERP
- Experience supporting global organizations
- Familiarity with ITIL practices
Why Work for Us?
- Benefits Coverage: Comprehensive health, dental, vision, and travel insurance.
- Health Care Spending Account: Additional financial support for health-related expenses.
- Pension Plan: Company-supported pension scheme.
- Incentive Plans: Progressive employee incentive plans.
- Talent Development: Opportunities for professional growth and development.
- Company Recreation Club: Participate in fun activities, draws with exciting prizes, summer BBQs, holiday parties, and more!
How to Apply
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Frequently Asked Questions
Who is hiring?▼
This role is with Amphenol TCS in Markham.
Is this a remote position?▼
This appears to be an on-site role in Markham.
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What skills are needed?▼
Refer to the "Job Description" section above for a detailed list of required and preferred qualifications.