Front Counter Parts Specialist

Full Time
  • Full Time
  • Calgary

Website Mercedes-Benz Country Hills

The McManes Automotive Group is seeking a Front Parts Specialist to join the Mercedes-Benz Country Hills team!. Your customer service and retail sales experience would be an asset to this role. In addition to assisting customers with their parts needs, the “front of house” role you will be the face and key in person contact for our retail parts and lifestyle collection. The Mercedes-Benz collection shares the brilliance of our amazing vehicles, beautifully designed and perfectly engineered.

From apparel to travel gear and other luxury items, the Mercedes-Benz collection lets our customers express their passion wherever they go. In championing the customer parts experience, you will share this passion that our customers have for their Mercedes Benz and create an undeniable impact for them and the parts department.

We genuinely care about our employees and look after them!

Comprehensive Benefit program
RRSP Match Program
Health Care Spending Account
Promote from within with great incentives for career advancement
Employee discounts for you and your family


Assist customers by phone or over the counter offering consistent, high levels of service
Promptly meet and greet parts customers and listen to requests for certain parts and accessories
Offer and evaluate solutions in parts and accessories aligning with customer needs
Provide accurate quotes for all parts or accessories recommended
Maintain an in-depth knowledge of inventory – parts, accessories, and lifestyle products
Manage and drive sales of lifestyle collection products to retail dealership customers
Sort and place materials or items on racks, shelves, or in bins according to predetermined sequence such as size, type, style, color, or product code.
Look up and locate parts in inventory or order parts from suppliers
Assist in preparing for, and counting of physical inventory
Comply with required health and safety regulations
Assists other staff in department and performs other duties as assigned


CDK DMS Experience preferred
Automotive dealership background and/or Parts experience
Sales oriented and team player
High end luxury automotive parts knowledge an asset
Must wear CSA approved steel toed shoes

Demonstrated Skills and Competencies

Able to deliver great customer experiences in a technical environment
Good organizational, time management and prioritization skills.
Strong communication skills that let you converse freely and comfortably with retail customers
Attention to detail in all areas of work
Able to work efficiently as part of a team as well as independently

Position Description:

We welcome those applicants that may not have all requirements and/or technical competencies to attach a cover letter in addition to their application. Technical training is available to a suitable candidate with a strong customer service background.

The McManes Automotive Group is an equal opportunity employer that welcomes all applicants. We thank you for your interest, however, only those applicants selected for an interview will be contacted.%27078385% %%warehouse%%


To apply, please visit the following URL: