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FrontofHouse Supervisor

Job Description

Job Description

Job Description

About Us:

Abbey’s Bakehouse is a warm and welcoming café and bakery known for handcrafted drinks, fresh-baked treats, and outstanding customer service. We're expanding at Square One Mall and are looking for a dedicated Shift Supervisor to help lead our front-of-house team.

Role Overview:

As Shift Supervisor, you’ll play a key role in supporting daily operations, leading by example, and ensuring a positive customer and team experience during your shifts. You’ll be responsible for maintaining high service standards while assisting with team training, scheduling, and day-to-day problem-solving.

Key Responsibilities:

  • Lead and motivate staff during shifts to deliver excellent service
  • Support onboarding and training of new team members
  • Open and/or close the store following proper procedures
  • Monitor product quality, cleanliness, and store presentation
  • Assist with inventory, supply management, and cash handling
  • Address customer concerns and resolve minor issues promptly

What We’re Looking For:

  • 1+ year of experience in a café, bakery, or food service environment
  • Leadership or supervisory experience preferred
  • Strong communication and organizational skills
  • Positive, proactive attitude with a team-first mindset
  • Available for flexible shifts including weekends and holidays

Why Work With Us:

  • Competitive pay and employee discounts
  • Opportunity for growth and leadership development
  • Be part of a supportive, people-first team in a high-traffic location

Join Abbey’s Bakehouse at Square One and help shape the guest experience with every shift. Apply now and grow with us!

Job Types: Full-time, Permanent

Pay: $18.50-$21.00 per hour

Expected hours: 44 per week

Additional pay:

  • Overtime pay
  • Tips

Flexible language requirement:

  • French not required

Schedule:

  • Evening shift
  • Monday to Friday
  • Morning shift
  • Weekends as needed

Work Location: In person

Abbey's Bakehouse offers award-winning butter tarts and decadent baked goods.
*We recognize the significance of technology in enhancing our recruitment process, and we responsibly utilize artificial intelligence (AI). Our approach emphasizes ethical AI practices to improve efficiency and accuracy while maintaining a human-centric focus. By integrating AI, we aim to streamline candidate evaluations and enhance the overall candidate experience, all while ensuring fairness and integrity in our hiring practices.*

How to Apply

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Frequently Asked Questions

Who is hiring?

This role is with Abbey's Bakehouse in Mississauga.

Is this a remote position?

This appears to be an on-site role in Mississauga.

What is the hiring process?

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What skills are needed?

Refer to the "Job Description" section above for a detailed list of required and preferred qualifications.

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