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General Manager

  • Full Time
  • Richmond
  • 150 - 200

Scene Ideas Inc.


Successful applicants must have a minimum of 5 years of experience in a General Manager role.

OBJECTIVE:

  • To provide guidance and cohesion to the leadership team and employees to ensure successful development and execution of company core values, goals, processes and fiscal responsibility.

RELATIONSHIP WITH COMPANY DIRECTORS:


  • In this role, the General Manager (GM) will act as an advisor to the directors and make recommendations and suggestions to improve the operations, morale, direction and profitability of the company.
  • In consultation with the directors, the GM has the freedom and authority to make high-level decisions.

CORE RESPONSIBILITIES:

  • The GM will be responsible for overseeing the timely execution of departmental and company objectives.
  • The GM will be responsible for ensuring that the team:
    • Conduct themselves in a courteous and professional manner.
    • Contribute in positive ways that foster a collaborative, team-oriented work environment.
    • Approach their workflows in a proactive fashion, following up with relevant parties as needed, providing updates and status reports regularly.
    • Be forward thinking, always considering the company’s goals and how to best achieve them.
    • Make recommendations and suggestions to improve workflow and efficiencies.
    • Clarify any tasks, items or requests that are unclear or require more explanation.
    • Carry out all tasks to completion in a timely manner and in accordance with assigned deadlines.
    • Support fellow team members.
    • Express and share goals for professional development.
    • Understand and adhere to the company’s code of conduct at all times.


MANAGEMENT DUTIES:

  • Create and implement strategies to grow the business while achieving operational and fiscal efficiency.
  • Oversee the development of tactical programs to achieve targeted goals and objectives.
  • Analyze corporate obstacles to determine and recommend the best course of action.
  • Assist in the development of core values for the company and ensure they are met and maintained.
  • In conjunction with the Company Controller oversee and manage the finance and admin departments.
  • Coordinate the communication plan of the management staff in the following departments: Sales, Operations, Rentals/Warehouse and Fabrication.
  • Work directly with the Sales and Marketing department to create and implement marketing strategies to grow the business.
  • Develop, improve and implement strategies, policies and practices for healthier management, reporting and workflow.
  • Liaise as needed with outside partners to ensure their alignment with company’s core objectives and goals.
  • Provide direct management of key managers and employees.
  • Other duties as required.

FINANCIAL DUTIES:


  • Create, review and maintain an annual operating budget.
  • Work closely with the Company controller to oversee the procedural financial functions of the company.
  • Oversee revenue collection while utilizing the administration team for assigned tasks.
  • Have oversight and the authority to grant/remove credit to clients.
  • Examine future growth opportunities and recommend investment and cost-saving measures.
  • Evaluate and assist with recommendations for key investments in equipment, infrastructure, and employees.
  • Work directly with the Company Controller to develop reports and strategies to ensure maximum profitability and cash flow optimization.
  • Regularly review financial reports and advise directors on key results and recommendations.
  • Review, implement and track cost-cutting measures to improve profit margins.
  • Liaise with both the company controller and external corporate accountants on financial matters.
  • Other duties as required.

HUMAN RESOURCES DUTIES:

  • Implement and maintain a digital Human Resources system.
  • Develop and communicate company objectives, performance standards and strategies to employees.
  • Organize and execute a quarterly Staff evaluation process.
  • Support the development of a healthy internal culture that retains key employees.
  • Oversee recruitment, hiring and selection process.
  • Develop and make recommendations for organizational hierarchy.
  • In conjunction with the Management team, develop and monitor key performance goals for all employees.
  • Coach and direct employees and provide feedback in real time.
  • Implement, conduct & review quarterly employee performance evaluations.
  • Lead and foster a culture of accountability company-wide.
  • Curate and manage all employee procedural and policy communications.
  • Regular check-in with all departments to gauge morale and satisfaction levels.
  • Develop and coordinate incentives and organized events for key employees.
  • Develop and implement programs that create and maintain a positive company culture.
  • Assist the company Controller with the selection of the group benefits plan.
  • Ensure that all policies and procedures are fair and in accordance with BC Employment Standards.
  • Other duties as required.

ADMINISTRATIVE DUTIES:

  • Oversee all administrative functions of the business.
  • Ensure administrative efficiencies and proper procedures are implemented.
  • Identify and propose resolutions for any inefficiencies or conflicts.
  • Support our health and safety officer from an administrative perspective.
  • Select our external IT company and review their service offerings annually.
  • Other duties as required.


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