General Manager

Blue Shock Executive Search, established in 2003, excels in recruiting top-tier candidates across the restaurant, hospitality, and food service-related sectors. As industry leaders, we forge connections between exceptional talent and leading employers in Canada and the US.

At Blue Shock Executive Search, we don’t just find talent; we craft success stories. As your dedicated career architects, our focus is on connecting you with the perfect opportunities that align with your skills and aspirations. We’re passionate about propelling your career forward, ensuring that the next step you take is not just a job but a fulfilling journey. Partner with us, and let’s build your success story together.

Job Title: General Manager

We are in search of an enthusiastic General Manager with a genuine passion for delivering outstanding service, culinary excellence, and an exceptional guest experience. The ideal candidate for this role must possess strong leadership skills and creative thinking. Our establishment offers a dining experience beyond the ordinary, featuring high-quality cuisine in a captivating ambiance coupled with unparalleled customer service. We seek individuals with a dedicated work ethic who share our enthusiasm for precision dining and exceptional hospitality. Join our team and become part of the pioneering concept, offering ample opportunities for professional growth

As the General Manager, your responsibilities will encompass the comprehensive oversight and management of restaurant operations. This includes leading a team, ensuring exceptional customer service, achieving financial targets, upholding quality standards, and preserving the restaurant’s reputation and vision. The GM role demands effective leadership, communication, organizational prowess, and a profound understanding of the restaurant industry.

Key Responsibilities:

• train, supervise, and inspire a diverse team of restaurant staff.
• performance expectations, provide guidance, and conduct regular evaluations.
• a positive work environment that promotes teamwork, collaboration, and professional development.
• by example, fostering a culture of outstanding customer service.

Operations Management:

• day-to-day operations, ensuring compliance with health and safety regulations, food handling guidelines, and company policies.
• in developing and implementing standard operating procedures (SOPs) to enhance efficiency and productivity.
• inventory levels, oversee supply orders, and manage vendor relationships to maintain stock availability while minimizing costs.
• with kitchen staff to ensure seamless food preparation, timely service, and high-quality culinary offerings.

Customer Service and Satisfaction:

• delivering an exceptional dining experience by upholding high standards of customer service.
• with customers, promptly address inquiries or concerns, and ensure their satisfaction.
• customer feedback, reviews, and ratings, taking necessary steps to enhance customer loyalty and drive repeat business.

Financial Performance:

• in developing and executing business strategies to achieve revenue and profitability goals.
• financial reports, including sales figures, expenses, and budgets, and implement necessary actions to optimize performance.
• cost-control measures to manage labor costs, food waste, and other operational expenses.
• regular financial audits and maintain accurate records of financial transactions.

Qualifications:

• experience in a managerial role within the restaurant industry is a prerequisite.
• strong leadership skills and the ability to inspire and motivate a team.
• communication and interpersonal skills.
• understanding of restaurant operations, encompassing food preparation, service, and safety standards.
• acumen to analyze financial reports, develop budgets, and effectively manage costs.
• problem-solving and decision-making abilities.
• with restaurant management/POS software, such as OpenTable
• with Microsoft Office.
• to work evenings, weekends, and holidays as needed.

Out-of-Country Applicants: We do not provide sponsorship opportunities or international relocation; applicants must currently reside in Canada to be considered for this position.