General Manager

Job Description

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Overview

Applied Industrial Technologies is a leading value-added distributor of bearings, power transmission products, engineered fluid power components and systems, specialty flow control solutions, and other industrial supplies. With over 50 facilities located across Canada and 650 associates, Applied supports multiple industries including steel, mining, forestry, agriculture, automotive, oil and gas, food processing, power generation, pulp and paper, and transportation. The company provides engineering, design and systems integration for industrial, fluid power, and flow control applications, as well as customized mechanical, fabricated rubber, fluid power, and flow control shop services. The role is based in Nisku, AB and reports to the Regional Manager with P&L responsibility over the location(s). The General Manager will lead, coach, and mentor inside and outside sales, service and support staff, champion safety, and drive strategic direction and superior customer service. If you enjoy serving industrial B2B customers through direct sales, strategic planning, and team motivation, this could be the right career fit.

Responsibilities

• Direct and manage center activities including asset management, profitability and growth, outside sales, product promotions, office and warehouse functions, and customer service. Direct accountability for center profit/loss.
• Direct and manage center’s sales activities including developing sales objectives and strategies; identify and evaluate new customers, market conditions and competitive pressures. Identify opportunities, make recommendations to management and implement plans to maximize sales, increase margins and expand market share.
• Manage and assist in developing sales expertise and knowledge of product lines.
• Lead and champion a safe and healthy work environment.
• Determine sales force account assignments, monitor and review sales performance, including goals achievement, margin improvement, customer complaints and territory management.
• Attend sales calls within the territory, maintain customer relations and be engaged in direct sales activities.
• Prepare and develop annual center operating budget reports including forecasts, sales, margins, expenses, productivity and inventory.
• Work closely with other departments, divisions or associates on matters of mutual concern and responsibilities.

Education And Experience

• Completed post-secondary education or significant industry experience
• Prior management experience is required
• Sales cycle experience, B2B preferable
• Shop experience and/or a technical background would be an asset
• Local market knowledge
• Excellent communication skills – written and verbal
• Demonstrated decision making and leadership abilities
• Ability to work independently to take responsibility for day-to-day tasks of operating the service centre(s) and driving sales
• Proficient computer skills – SAP experience is an asset

Benefits

• Competitive compensation and bonus opportunities
• Health, vision, and dental coverage, RRSP with company match
• Paid vacation, sick time, and company holidays
• Tuition reimbursement and opportunities for development
• Company supported community involvement opportunities

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, marital status or any other characteristic prohibited by law.

Job Details

• Seniority level: Director
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Wholesale

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