Jobs in British Columbia & Alberta

Hospitality Services (Summer) – New CMH Applicants

Full Time

Website CMH Heli-Skiing

Seasonal (Seasonal)

Why join CMH? 
We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized as the world leader of guided mountain experiences – by our guests, our employees, our partners, and our communities. We’re all drawn to CMH for different reasons, but we stay for the people–both employees and guests–who are brought together by a unique shared passion for skiing, riding, the mountain world, and life in general. CMH is where mountain magic happens!

Things that are important to us:

  • Safety as a cornerstone.

  • Share our passion – every day.

  • Always act with integrity .

  • We work as a team .

  • Aim for best .

  • Balance our social, fiscal, and environmental responsibilities. 

    • Things that are important to you:

  • The opportunity to build lifelong friendships with staff and guests from around the world.

  • Working for a company that stands behind its mission, vision, and values.

  • An inclusive and rewarding company culture where employees are valued and supported.

  • Explore and work at a world-class mountain destination.

  • Enjoy meals created by culinary professionals that incorporate fresh, local ingredients.

  • Work with hospitality professionals that take pride in providing a high-end guest experience.

  • An opportunity to grow and learn in a work environment that promotes feedback and development.

  • Discounts with brand partners and on CMH merchandise.

  • Opportunities to heli-hike and heli-ski, as available.

    • CMH is honored to operate in the traditional territories of the Ktunaxa, Secwépemc, Syilx, Sinixt, Carrier (Dakelh), and Stoney Nakoda Nations.

    Visit to learn more.
     

    Position Title: Hospitality Services

    Company Name: CMH Heli-Skiing & Summer Adventures

    Reports To: Lodge Manager

    Location of Work: Various locations in BC (near Invermere, Golden, Valemount)

    Job Status: Full-time, seasonal from late-June to early-September

    FLSA Status: Non-Exempt

    Date of Last Review: February 2024

    Desired Start Date: Late-June 2024

    Position Overview

    Hospitality Services staff take a proactive approach to providing a high-quality guest experience and have a meticulous and committed work ethic. Their passion lies in hospitality and positively impacting the guest experience by demonstrating proven customer service skills.

    Hospitality Services staff care for guest rooms by making beds, cleaning washrooms, vacuuming, and accommodating any special requests related to room presentation. This team is also responsible for overall lodge cleanliness in common areas. The Hospitality Services position supports the dinner service by hosting a table of guests each evening, serving food, and assisting with the clean-up process in the kitchen.

    This is a seasonal job opportunity. The CMH summer season runs from late-June to early-September. Daily rate of pay is based on a 10-hour day, worked as a split shift. A typical schedule consists of 2 weeks on and 1 week off. Accommodation is available while on shift, at no extra cost, for staff joining our team.

    Essential Duties and Responsibilities

  • Daily care of guest rooms which includes making beds, cleaning washrooms, vacuuming, and accommodating any special requests related to room presentation.
  • Support the culinary program with serving, clearing, and cleaning.
  • Execute the cleaning of all common areas of the lodge and look after guest laundry.
  • Provide a professional, highly organized, and detailed hospitality experience.
  • Perform radio duty, as required, to support field operations.
  • Follow OH&S, food safe, and WHMIS best-practices.
  • Train, participate in and provide support as required during emergency response situations.
  • Support guests and employees in the field program as needed. 

    • Minimum Qualifications

  • Post-secondary education in hospitality field, preferred.
  • Food Safe Certificate.
  • First aid certificate, preferred.
  • Minimum 2 years’ hospitality experience in a high-end, fast-paced environment.
  • Background in luxury hospitality or fine dining, preferred.

    • Competencies, Knowledge, Skills, Abilities, and Other Qualities

  • Demonstrates integrity, discretion, and problem solving.
  • Has clear attention-to-detail with a strong work ethic.
  • Seeks and embraces new processes and ideas to help the company succeed.
  • Willingness to work long days and flexible to assist in other roles at the lodge, as needed.
  • Communicates in an effective and timely manner and incorporates diverse viewpoints into communications.
  • Able to openly receive and act on feedback.
  • Takes initiative and demonstrates the ability to make quick, informed decisions.
  • Able to prioritize tasks in a complex and fast-paced environment with seasonal workload fluctuations and changing priorities.
  • Trustworthy, goal-oriented, respectful, and self-directed in completing the core functions of the role.
  • Sees tasks through to completion including follow-up on any identified issues.
  • Uses industry and company expertise to advance CMH’s goals and values while enhancing the guest experience.
  • Is inclusive of differences in people and perspectives to best serve employees and guests.
  • A passion for customer service excellence and providing a high-end guest experience.
  • Take pride in hard work, strive for excellence, and anticipate guest needs.
  • Positive and collaborative working style with an ability to build meaningful relationships with key internal and external stakeholders.
  • Proven ability to maintain confidentiality and professional working relationships with peers.
     

    • Strong sense of work ethic and accountability, with an ability to function well in a team environment and focus on team success.
     

    Working Conditions

    This type of hospitality work is challenging and demanding. Successful staff are intrinsically motivated by a passion for hospitality and creating memorable experiences with our guests.

    Work Environment:

  • This job is in a remote area of British Columbia. Employees are required to find their own way to and from the lodge for work shifts which includes driving on logging roads.
  • Able to lift, carry, or otherwise move and position up to 20 pounds on an occasional basis.
  • Manual dexterity to operate job-specific equipment on a constant basis.
  • Able to work evenings, weekends, and holidays based on the needs of the business.
  • CMH is committed to developing a rich culture, a diverse workforce, and a healthy work environment in which every employee is treated fairly and respected. Each employee will contribute to the company’s success while also having the opportunity to achieve their full potential as individuals.
     

    • Other Duties as Assigned

    This position description is an overview of the scope of responsibilities for the role described above. With the evolution of CMH, the responsibilities of this position may change, as may the details that are associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of CMH to be a positive influence on the transformation of our products and associated lines of business.

    Compensation

    A competitive daily rate will be provided, along with 4% vacation pay and potential opportunities to heli-hike, as available. Further details will be discussed in a personal interview.

    Benefits and Perks:

  • Medical and dental benefit eligibility after 160 days worked.
  • Group Savings Plan eligibility after 160 days worked.
  • Food and accommodation provided while on work shifts.
  • 6 paid sick days per year.

    • CMH is an equal opportunity employer

    Source ⇲

    To apply, please visit the following URL: