HR Business Partner (Labour Relations) in Surrey

HR Business Partner (Labour Relations) in Surrey

As a leading operator and global integrator of mobility, Transdev gives passengers the freedom to move whenever and however they choose. We are proud to provide 11 million passengers trips every day, in 20 countries, with efficient, easy to use and environmentally friendly transportation services that connect people and communities. Our approach is rooted in long-term partnerships with public authorities and businesses, and in the relentless pursuit of the safest, best quality and most innovative mobility solutions.

Roles and Responsibilities

Reporting to the Director, Human Resources, you will be a key player in achieving Transdev’s business objectives, providing key operational support to the West HR team. Your responsibilities will include:

• Serving as a trusted advisor, partner and coach to business leaders and managers in Metro Vancouver contracts for HandyDART and Community Shuttle, providing expert guidance on a wide range of employee and labour matters (e.g. performance management, progressive discipline, interpretation of collective agreement, duty to accommodate);
• Provide expertise to managers in scoping and conducting investigations of grievances/complaints for both union and non-union employee cases and leading investigations where required;
• Building and managing the employer-union relationship through effective facilitation and a consultative approach, being the day-to-day contact for managers and union representatives;
• Leading the grievance management process with operational leaders, providing assessment and professional advice during each step while collaborating with internal partners to provide recommendations for resolution;
• Assessing files for arbitration, being the internal labour expert on a file. Analyzes position, identifies risks, opportunities, and challenges to the relevant senior operational leaders, Director HR, Legal Counsel, and other stakeholders;
• Support and participate in collective bargaining negotiations including preparing required documentation, coordinating schedules with union representatives, providing strategic advice on bargaining position, drafting proposals, and attending bargaining sessions. Take second chair or spokesperson roles as assigned;
• Actively identifying and leading continuous improvement of HR services within local locations, consistently reviewing HR processes & systems for change;
• Ensuring operational leaders are equipped with necessary tools and knowledge, including developing & delivering education programs;
• Preparing ad hoc and regular management reports, monitoring trends and identifying key issues and opportunities for improvement;
• Providing daily leadership to HR Administrator.

Qualifications and Requirements

• Post-secondary diploma or degree in Human Resources, Business Administration or related field;
• Minimum 5 years of progressive human resources experience supporting front-line management with a focus on employee & labour relations, or equivalent people leadership and consultative experience;
• Demonstrated problem-solving skills, displaying creativity and innovation;
• Demonstrated experience with conflict resolution and change management;
• Experience in a multi-union environment is an asset;
• Collective bargaining experience is an asset;
• Strong knowledge of HR best practices, employment laws, and regulations in British Columbia and Western Canada;
• Strong record-keeping skills and meticulous attention to detail;
• Strong professional writing and presentation skills;
• Ability to work autonomously and independently;
• Ability to be resourceful, proactive and anticipate needs;
• Ability to travel between facilities within Surrey and Metro Vancouver Region;
• Ability to travel within the Western region of Canada as needed;
• CPHR designation or pursuing designation preferred.

Why Work With Us?

• Salary $100,000 – $115,000 per year;
• Group RSP, benefit, and bonus programs;
• Healthy company culture;
• Individual training and career development opportunities.

Join an international Group strongly rooted in the communities

Transdev is an international leader in mobility at the service of communities. We design and operate public transport networks – buses, coaches, trams, trains, shared bikes, ferries, and more – to empower freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good.

Because we are people serving people, our 100,000 employees have a positive impact on people and society. It is by taking care of them that we empower people to move forward.

In March 2023, Transdev Canada expanded its reach in western Canada by acquiring First Transit. By joining forces, Transdev Canada is now the largest multi-modal privately owned transportation company in Canada.

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