IFS Systems Analyst (application Support)

ERP Systems Analyst (application Support) Client : Aerospace Role: IFS ERP Application Support Job Type: Permanent Salary: Open depending on experience Location: Toronto/Calgary Onsite Your New Company Reporting to the Director, Enterprise Application Services, and engaging across all services delivered by Information Technology, we are looking for a dynamic and open-minded individual to join us as an ERP Systems Analyst. The role requires strong written and verbal communication skills, reporting skills and coordination skills. As the ERP Systems Analyst, your main role will be support of the Enterprise ERP IFS by owning incidents, problems, and changes. Alongside support responsibilities, you will also be challenged to take on different business demands and project assignments.

Your New Role Be the internal IFS ERP SME (subject matter expert) for all business teams; primarily, but not limited to the Finance department. • Provide application technical support by investigating, troubleshooting, and resolving operational application functionality related issues. • Manage application updates and ensure proper testing, documenting, and communications. • Document application problems and resolutions for future reference.

• Configure software to meet documented requirements. • Test software based on best practices and specifications. • Create and maintain system documentation. • Responsible for maintaining the integrity and availability of the business data while stored in IS Systems.

• Responsible for supporting the achievement of Service Level Expectations (SLE) for supported applications. • Act as a counterpart and sparring partner to business process owners and specialists, aiding them in their decision making and building their trust and confidence. • Analyze Financial business processes, make recommendations and approvals for solutions or improvements that can be achieved and attained through new technology or alternative uses of existing technology, and develop new and optimized workflows within IFS. • Assist in implementation of new or enhanced functionality, including requirements gathering, analysis and development of support processes.

• Own business demand pipeline and provide solutions to the business that provide maximum value and at the same time aligned with IFS goals and strategy. • Translation of business needs into actionable technical projects, through writing and gathering business requirements, scoping required project plan, and executing and delivering project to operations. • Utilize existing IFS functionality or other software to optimize financial reporting both from a GL and subledger basis and from a financial operations perspective (e. g.

AR reporting). • Provide end-user training as needed. • Build internal and external networks and be a main reference point for the finance team. • Act as second/third line support and carry out incident, change and problem management.

• Creation of training materials, and provision of training to end users on the IFS system. • Other duties as required. Education • Bachelor’s degree or technical diploma from an accredited institution in Computer Science, Information Technology (IT) or related field. • A bachelor’s degree or diploma in finance, accounting, or a professional qualification (e.

g. CPA) will be an asset. • ITIL certification will be an asset. What you’ll do to succeed • 5 years of experience implementing, operating, and enhancing ERP technologies.

• Strong knowledge of IFS, and specifically the finance related modules is key. Experience in this area will be necessary to successfully carry out the role, as you will be supporting the De Havilland finance team with finance related processes and tasks within the application. • Good knowledge of AP, GL, AR, Accounting Processes etc. • Logistics, distribution, or Manufacturing Domain knowledge.

• Hands-on experience in IFS ERP V10. • Working experience in other functional modules will be added advantage (Ex: Maintenance, Supply Chain, Procurement, Quality Management, Sales CRM SRM, Projects, and Contracts Management). • IFS Custom configurations, including Lobby. • Demonstrated strong problem solving, analytical skills, and strategic thinking.

• Working experience on basic technical areas (development and configurations) • Good knowledge of IS terms and practices. • Strong knowledge of reporting and analytics. • Ability to gather and document business requirements and translate these into project plans. • Excellent written and verbal communication skills.

Interested. If you’re available and interested in this role, please apply directly or send an email to mukta. mohanhays. com with your updated word resume and salary requirement.

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