IT Manager

Our client has an immediate opening for a hands-on IT Manager to join their team in Vancouver.

In your new role as an IT Manager, you will work with a portfolio of companies in 4 locations and will be responsible for installing, maintaining, and supporting the organization’s overall IT infrastructure and strategy. This role is a combination of creating IT strategy as well as hands on day-to-day IT Infrastructure support.

Roles & Responsibilities:

• Manage IT infrastructure for multiple office & site locations using M365 as the foundation.
• Install, configure, and maintain hardware/software components, including procurement.
• Proactively troubleshoot and resolve technical issues.
• Ensure robust data security, compliance and execute backup strategies.
• Manage and set up user accounts in a diverse setting.
• Perform audits for IT policy compliance.
• Tailor IT solutions to meet the needs of a fast-paced construction environment.
• Provide training and support to users with varying skill levels.
• Create, document, and communicate disaster planning.
• Establish and maintain positive relationships with internal and external stakeholders.
• Stay informed on IT industry trends, best practices, and technologies.
• Job duties will vary depending on projects and as assigned.
• Model the Company Values

Qualifications

• 5+ years of experience in a similar role, particularly in a fast-paced, multi-site context.
• Relevant college or university education.
• Knowledge on training tools such as KnowB4.
• Proficient in Microsoft 365, with a strong emphasis on SharePoint and Teams.
• Awareness of security tools, with a proactive approach to their implementation and utilization.
• Intune and Azure experience.
• ERP experience with Viewpoint ERP, Jonas and Procore considered an asset.
• Preferred certifications: MCSE, CCNA, CompTIA A+.
• Experience in implementing backup solutions beyond the default retention periods.
• The ability to optimize the performance of an IT infrastructure and drive solutions.
• Familiarity with virtualization technologies and cloud platforms.
• Experience coaching and mentoring junior and remote team members.
• Strong problem-solving and analytical skills.
• Excellent communication, team collaboration and relationship building skills.
• Results-driven mindset, initiative-taking, and strong attention to detail required.
• Self-starter with excellent interpersonal skills, and capable of thriving in a dynamic, people-focused environment.
• Results driven mindset, initiative-taking, and strong attention to detail required.