Logistics / Dispatch Coordinator

Full Time

Canada Cartage Group

Now Hiring L ogistics/Dispatcher Coordinator At KORE, a division of Canada Cartage We are a specialized logistics company that since 2002 has been helping manufacturers, retailers, and wholesalers. Our team provides warehousing, distribution, transportation, and white glove services. We partner with our clients to help them deliver on their promises they make to their customers while reducing costs . We are currently looking to add a full-time dispatcher to join our team.

Someone who is equally passionate about serving the community and achieving operational success alongside our dedicated and loyal employees. T he Dispatcher will be responsible for managing day-to-day operations of driver dispatch, scheduling, routing and ensuring that all activities are accurately recorded I the company’s transportation management system. Monday – Friday Reporting direct ly to the General Manager. Responsibilities will include: Plan and schedule drivers efficiently, resulting in meeting/exceeding customer service expectations, the reduction/elimination of non-revenue hours, empty miles and an increase in driver productivity and satisfaction Manage and direct all incoming inquiries through the dispatch to ensure a clear, efficient flow of information to the appropriate people Ensuring that all work is accurately entered and managed TruckMate and Dispatch Track systems in a timely manner, including planning, activating, progressing and closing trips Report all driver service issues, absences, and tardiness to the General Manager Monitor special driver requirements and adherence to customer SOP’s ensure they to ensure they are being adhered to.

Communicate with drivers to ensure that appointment delivery times are met Be the front line contact for drivers regarding scheduling and work availability Coordinate with maintenance and Operations to ensure that the required equipment is available Assign equipment to upcoming runs to ensure all of our customer’s needs will be met Ensure proper placement of trailer pool to support customers’ daily requirements while maintaining costs Complete customer reporting and tracking spreadsheets as required To perform other duties as assigned by the General Manager Core Competencies and Qualifications: Excellent verbal and written communication skills Ability to handle multiple projects and tasks 2 years of prior dispatch / transportation experience 1-2 years of planning and scheduling experience Previous experience and/or a familiarity with trucking Must be able to work in a fast paced environment and possess excellent problem solving skills Proficient in Windows Outlook, Microsoft excel, and a transportation management system Must be willing to work a flexible schedule and overtime if the demand arises Experience in a 24 x 7 operation, preferably in the transportation industry Why work for Kore Logistics ?. Our Team We are a family-oriented company with competitive benefits, including extended health and dental, RRSP and Company-Matching pension plans; discounted hotels, car rentals, entertainment, gym memberships, phone plans, electronics, to name a few of the perks; a cohesive team and a positive, hard-working atmosphere. We have fun events throughout the year, like truck rodeos, summer barbeques and driver-appreciation week that regularly bring us together. It’s important to give back to the communities in which we operate, so we volunteer with and donate to local charities .

We also have Company wide recognition initiatives designed to recognize drivers and staff when they demonstrate outstanding customer service, teamwork and our core values. Why do we have one of the lowest driver turn-over rates in Canada?. A team environment, short-haul regular routes and great benefits. Come work with us: https://www.youtube.com/watch?vrpMA1riOzPI Recognized leader in the industry: Canada Cartage has been recognized on the Forbes list of Canada’s Best Employers 2022.

This is the sixth straight year that Canada Cartage has been included on this list . https://www.forbes.com/companies/canada-cartage/?listcanada-best-employers&sh7841454553d8 The Canada’s Best Employers 2022 title, along with our 6th year of being recognized by Trucking HR as one of Canada’s “Top Fleet Employers” serves to reinforce Canada Cartage’s reputation as an employer of high quality. We’re growing We have also been ranked in the top 10 of Today’s Trucking top 100 ranking of Canada’s largest for-hire truck fleets for 2022. https://hubs.la/Q017bTLd0 Celebrating 100 years: https://www.youtube.com/watch?vb3S-CtHQhVY Our Values Integrity: We conduct our business with honour, honest and ethics with our people, the environment and legal matters. We believe I being transparent and trustworthy, respecting the traditional “handshake” value system and earning our way in. Humanity: We are a family minded organization, caring for people and treating them with dignity, decency and respect, be it employees, customers, suppliers or our partners.

Open door policy and dealings is our way. Accountability : Accountability and accessibility to our staff, customers and our customers’ customers is of utmost importance to us. We enable a high level of two way communication, providing access to people who wil deal with issues ad have the willingness to resolve things. We will be relied on and held accountable for our results and our long term commitments.

Collaboration : We understand that results are the product of a team effort. As part of our process, we ensure collaboration with all our staff at all levels in all roles across departmental lines. With our customers, we use a collaborative style approach, sharing ownership to ensure a successful operation. Dedication: Our organization is employee and customer-driven.

We encourage an environment of conscientious effort and earnestness, hiring problem solvers who are responsive and have a “can-do” attitude to get the job done. Leadership: Personal leadership to us means being competent, taking ownership, demonstrating initiative, and having a voice. Corporate leadership to us means being leaders in the market, continuous improvement and innovation, and empowering those around you. https://jobs.jobvite.com/canadacartage Come work with an industry leader We would like to thank all those expressing an interest in this position; however only the candidates selected for an interview will be contacted. Committed to employment equity, Canada Cartage Systems LP encourages applications from Aboriginal people, members of visible minority groups, and women.