Onboarding Specialist

Job Description

Insight Global is seeking a Pre-Boarding Specialist for one of our partners in Saskatoon, Canada. The Pre-Boarding Specialist ensures every new hire has a smooth, compliant, and timely journey from offer acceptance through Day 1. You’ll coordinate offer logistics, background checks, provisioning, contractor work orders, and first-week readiness—acting as the linchpin between Talent Acquisition, HR, IT, Security, and Procurement. This role blends project coordination, stakeholder communication, and process excellence to deliver an exceptional new-hire experience at scale.

Key Responsibilities

• Own the pre-boarding workflow from offer acceptance to start date, ensuring all steps are completed on-time and to policy.


• Launch and track background checks (e.g., criminal, education, employment verification, drug screens) and elevate issues proactively.


• Coordinate provisioning of equipment, system access, badges/IDs, and credentials with IT and Security (e.g., accounts, SSO, MFA).


• Manage contractor/contingent worker setup including work order creation/activation, vendor engagement, rate/PO alignment, and start-date readiness.


• Guide candidates through next steps (forms, I-9/Right to Work, E-Verify, benefits pre-enrollment, training prerequisites, Smart Labor/portals).


• Maintain accurate data in HRIS/ATS/VMS, keeping records audit-ready and aligned with compliance requirements.


• Communicate timelines and status to Recruiters, Hiring Managers, and cross-functional partners; send timely reminders and updates.


• Create Day 1 readiness packs (welcome emails, reporting instructions, site access, first-week schedule, manager checklists).


• Identify and remove blockers—procurement delays, access provisioning, incomplete docs—and drive resolution fast.


• Continuously improve processes via SOPs, SLAs, metrics dashboards, and feedback loops to reduce cycle times and errors.


• Ensure compliance with federal, state, and local employment laws and company policies (privacy, data retention, EEOC, I-9).

Qualifications

• 2-5 years of experience with onboarding/pre boarding


• Organization skills


• Customer service experience

Nice to have

• Experience with Success Factors


• Experience with SAP

This position is paying between $31.75 CAD/hr - $34.50 CAD/ hr.