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Operations Project Lead (Systems & AI Automation Focus)

Warehousing & Distribution

Toronto, Canada

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Posted: 4 days ago

Job Description

<h3>Job Description</h3><p>Job Description<p><b>About the role</b><br><br>We’re hiring a curious, hands-on operator to <b>own and deliver internal operations projects</b> and bring <b>AI/automation</b> into everyday workflows. You’ll coordinate stakeholders, manage timelines, experiment with modern tools, and turn improvements into <b>simple, documented systems</b> that save time and reduce errors.<br><br>This role reports to leadership and partners closely across teams.<br><br><b>What you’ll do</b><ul><li>Lead priority ops projects end-to-end: plan, track, unblock, and land deliverables.</li><li><b>Shadow teams</b> to learn workflows, surface root-cause issues, and propose pragmatic fixes.</li><li>Identify, test, and implement <b>AI/automation</b> (e.g. Replit, Zapier, Power Automate, AppSheet, GPT/LLMs, etc.) for time savings.</li><li>Manage external <span >contractors/resources</span>; <b>influence</b> internal stakeholders to hit milestones.</li><li>Create concise <b>SOPs, checklists, and short Looms</b> so improvements stick.</li><li>Report weekly on progress, impact, and next steps.</li></ul><b>What you bring</b><ul><li>3–5 years in project management, operations, or process improvement (industry-agnostic).</li><li>Strong self-learner with hands-on curiosity for automation/AI tools.</li><li>Excellent coordination, communication, and follow-through; comfortable influencing without authority.</li><li>Bias to simplify, automate first, delegate second.</li></ul><br /><b>Your first 90 days (outcomes)</b><ul><li>Deliver <b>20+ hours/month</b> of time savings across the team (≥ <b>10 hours</b> from management tasks).</li><li>Complete <b>2–3 backlog projects</b> to production use with measurable outcomes.</li><li>Present a <b>6–12 month roadmap</b> of operational priorities and automation opportunities.</li><li>Stand up a lightweight <b>project reporting framework</b> (progress, ROI, blockers).</li><li>Document <b>3–4 AI tools tested</b> with fit assessments.</li></ul><p>Powered by JazzHR</p><p>qrqECVwpLm</p></p></p>
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