Payroll Specialist - People & Culture

Job Description

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Jobs by Category: People & Culture, Finance and Corporate Affairs

Job Function: People & Culture

Status: Full Time

Schedule: Regular

Description

Hybrid role (2-3 days at our Burnaby office is required)

Ready to create innovative solutions and best practices?

Our team and what we’ll accomplish together

At TELUS, we’re looking for bright people who like to innovate every day. As part of the People & Culture team, you should know that we’re not your standard (traditional) HR. We embrace change and challenge the status quo and we have fun doing it. We’re just as passionate about our team as we are about our customers and we’re looking for people that radiate this passion.

Here’s what we believe

• We are ONE team – there’s no room for egos or blame
• Everything we do is tied to the business – our customers
• We challenge the status quo – and when others think we’re done, we make it better
• We live up to our commitments – to ourselves, our friends, family, peers, leaders and our customers
• Our success is all about how we do things – how we lead and think, proactively solve problems, deliver, communicate, and more!

What you’ll do

In this role, you will be an integral part of the Payroll Services team, delivering excellent support and impeccable customer service to over 24,000 internal team members and many more external customers across Canada. Alongside, the larger P&C Operations team, and one of two specialists, you will put your best foot forward by helping –

• Deliver superior team member experiences by providing payroll expertise and guidance to all of our stakeholders.
• Bring a mindset of innovation and continuous improvement by challenging the status quo and implementing process improvements

Ensure the integrity of our overall data through audits, automation, and a relentless focus on safeguarding the quality of our work

Reporting to the Payroll Manager, you will bring your A-game by being an:

Expert in your field:

• Scheduling and processing our Production Payroll Runs
• Submitting the bank file to ensure accurate and timely payment to Team members and Board of Directors
• Reconciling net pay and redirecting bank deposits
• Preparing off cycle pay runs in between regular payroll run
• Clearing claims as a result of overpayments
• Printing cheques and couriering or mailing each pay period
• Maintaining accurate, confidential employee records, updating payroll information
• Acting as the primary contact for employee questions regarding pay
• Uploading changes to payroll payments through dataloads
• Other adhoc requests received from business
• Effectively collaborating with our national team
• Building relationships with the various stakeholders that you support through your deliverables within the P&C Operations team
• Collaborating with leaders to manage escalations and identify efficiency opportunities

Qualifications

What you bring

• Certification: Payroll Compliance Professional (PCP) certification from the National Payroll Institute
• Technical Proficiency: Strong knowledge of payroll software (e.g., SAP, Success Factors) Google sheets and MS Office, particularly Excel
• Competencies: High attention to detail, strong numerical aptitude, and a commitment to confidentiality

Great-to-haves

• CPM certification with the National Payroll Institute

Salary Range: $60,000-$90,000

Performance Bonus or Sales Incentive Plan: 10%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn’t match your expectations. We’re open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more …

Job Type: This is for a current vacancy

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team memberwill be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

People & Culture, Finance and Corporate Affairs

Across People & Culture, Finance and Corporate Affairs, we are the diverse and talented team responsible for making sure TELUS is managed as a world-leading organization.

We are honoured to be recognized

150,000+
Team members worldwide

15
# of years voted One of Canada’s Best Corporate Citizens

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.