Product Manager - Print Manufacturing

Job Description

Canadian Bank Note Company, Limited

We provide secure technology solutions for governments and businesses worldwide. Our 7 Core Principles guide our corporate behaviours and underpin the sense of community you will experience at CBN.

Competitive total compensation package includes a defined contribution pension plan, health and life insurance benefits, virtual health services, and progressive fertility, adoption, and surrogacy benefits.

Job Title

Product Manager – Print Manufacturing

Job Type

Permanent, Full Time, On‑site, Ottawa (145 Richmond Road/975 Gladstone Avenue)

Compensation

• CA$59,000 – CA$73,000 per year

Job Description

As a Product Manager – Print Manufacturing, you will develop a deep understanding of the complex equipment used to create ID products, assess product designs, and recommend manufacturing processes. You represent the end‑customer within CBN, ensuring that products are delivered on time, to specification, and within budget.

Responsibilities

• Oversee production, including monitoring all duties of the Associate Product Manager and making decisions that affect quality, delivery, or cost.
• Generate and manage work orders, ensuring materials meet customer specifications and timelines.
• Interact with suppliers, develop production schedules, forecasts, and risk management plans, and communicate status to stakeholders.
• Analyze job costing reports, provide input on factory estimates, and recommend performance improvements.
• Conduct post‑production lessons‑learned and identify opportunities for improvement.
• Coordinate communication among suppliers, logistics, business development, and manufacturing.
• Resolve production issues, develop contingency plans, and work with senior management.

Qualifications

• Knowledge of print manufacturing processes, project management, Lean Six Sigma basics, MS 365, ERP systems, and analytics software.
• University degree or college diploma in Printing Technology, Manufacturing, or Engineering (asset but NOT required).
• 3–5 years of experience in a complex, multi‑product print manufacturing environment.

Competencies

• Critical thinking: analysis, problem solving, decision making.
• Interpersonal skills: communication, teamwork, leadership.
• Organization and time management.
• Attention to detail, adaptability, growth mindset.

Requirements

• Security clearance: Ability to obtain and maintain Government of Canada Secret (Level II) clearance.
• Travel: Ability to travel throughout North America approximately 10–15% annually.
• Work hours: Ability to work outside of standard business hours as required.
• Physical demands: Walk/stand for prolonged periods.

EEO Statement

Canadian Bank Note Company (CBN) is committed to fostering a diverse and inclusive workplace where all employees are treated with dignity and respect. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.

We provide equal employment opportunities to all individuals, including women, Indigenous Peoples, persons with disabilities, visible minorities, and members of the 2SLGBTQ+ community. Our commitment to equity extends to all aspects of employment—including recruitment, hiring, promotion, compensation, benefits, training, and development. As part of our commitment to providing an inclusive, barrier‑free selection process, we ask that if you are contacted regarding the competition for this position, you advise the interview coordinator of any accommodation measures you may require.

At CBN, we value the unique perspectives and experiences that each employee brings to our organization, and we are committed to maintaining a workplace that reflects the diverse communities we serve. We believe that diversity and inclusion drive innovation and success, and we strive to create an environment where every employee can thrive and contribute to our collective goals.