Product Specialist

Company Profile: Join one of the fastest growing companies in Canada LawDepot is proud to be a seven-time Growth 500 ranked organization and a major player in the Global legal solutions industry. Our mission is to modernize the legal document creation experience by empowering people with fast, easy-to-use, and professional solutions. With over ten million satisfied customers worldwide, over two million monthly website visitors, and billions of dollars saved on legal fees, you will be joining a team that is truly making a difference.

At LawDepot, we foster a collaborative and inclusive learning culture that values excellence and diversity. Apply today and become a part of our exciting journey Position Overview: LawDepot.com is currently expanding and looking to recruit a Product Specialist in Edmonton, Alberta. In this role, you will be responsible for creating interactive web products and services that are helpful, easy to understand and a pleasure to use for our 24 million plus yearly visitors.

A primary objective will be driving initiatives to optimize product lifecycle management, including product planning, development and launch, for our high value Divorce and Incorporation offerings. This is a full-time permanent position, working 37.5 hours per week with opportunities for a hybrid office work schedule. Primary Responsibilities: Lead the research and development of our Divorce product to facilitate its successful implementation and entry into the United States market Write and refine content to make the product creation process simple and easy for users Conduct product research and user testing to understand customer needs, competitor offerings, and emerging trends Utilize internal tools (ex. content management systems) to implement powerful, interactive web products that are optimized for conversion Collaborate with Legal, Design, Development, and QA departments to ensure seamless integration of project goals Analyze quantitative and qualitative data to identify opportunities for improvement Proactively identify and resolve challenges to ensure successful project delivery Develop UX and digital marketing best practices through collaboration with our Technical writing team Create innovative strategies for increasing user engagement and retention Assess the viability of potential projects, services, and features Knowledge and Skill Requirements: Post-secondary education in Business, Writing, Communications, Law, or other relevant fields Excellent written and verbal communication skills Ability to communicate complicated information in a succinct way that users can understand Understanding of product management lifecycle, consumer psychology, online marketing, and conversion optimization Ability to conduct research, perform user testing, and analyze user data Effectively provide and receive feedback Self-driven with the ability to execute projects independently Ability to identify opportunities and suggest new ideas Quality decision making and sound judgement Product development experience would be an asset Technical writing experience would be an asset Working knowledge of UX best practices would be an asset Why You Should Join the LawDepot Team: Excellent total compensation package Comprehensive health and dental benefits, plus an additional Health Care Spending Account Great work life balance (37.5 hour work weeks, flexible schedules, ability to bank hours) Three weeks paid vacation, plus bonus personal days Continuous learning opportunities, including LinkedIn Learning subscriptions and training budgets Company share plan Free catered lunches for the entire office Monthly social events for team members to enjoy (think axe throwing, rock climbing, board games, food trucks, trivia contests, and charitable activities) Casual work environment Personal offices for focused work and to have your individual space (plus collaborative workspaces for when you want to meet with the team) Free and easily accessible parking Southgate Mall, Whyte Ave, and Calgary Trail restaurants are only minutes away Hybrid working arrangements for that balance between getting work done at home and engaging with others in the office How to Apply: Please submit a resume and cover letter by email to careerlawdepot.ca or submit online via our Careers page at https://www.lawdepot.ca/career We thank all applicants; however, only those selected for an interview will be contacted.