Quality Assurance Technician

Job Description

Job Description

Job Description

Definition: Reporting to the Quality Assurance Manager, this position is responsible for performing tasks related to Quality Assurance by applying the food safety and product quality program policies and procedures. In addition, the QA technician will assist in product development projects, commissioning of new equipment or products, conduct training sessions for employees and act as mentor and coach for staff. Our Commitment to Food Safety and Quality: Wing’s Food Products is committed to consistently producing high quality, safe, legal and authentic food products, that complies with regulatory as well as customer requirements.  Food Safety and Quality Culture are of paramount importance to Wing’s Food Product.  We are dedicated to achieving customer satisfaction through continuous improvement in all that we do. Regular training’s will be conducted, to ensure continuous development of food safety and quality culture at Wing’s Food Products. We expect every team member to support this policy and ensure that our food safety and quality culture standards are properly applied.   Primary Duties & Responsibilities: Duties include but are not limited to: * Basic microbiological and chemical testing on site * Coordinating lab samples for independent lab analysis * Product quality assessment involves using a moisture meter and pH meter * Accurate and timely completion of QA documentation * Supporting our Food safety program audits and follow up * Product/process deviation reports for non-conformances * Investigation and recommendation for disposition of product placed on HOLD * Drafting product specifications * Investigation and follow up on customer and consumer complaints * Food safety validation studies * Actively involved in facility monthly inspections, monitoring products on the line and enforcing GMPs. * Conduct some training sessions for plant personnel and coaching and mentoring of staff * Interact with production workers and supervisor to provide information and answer quality related questions * Other duties as assigned Skills and Education: * 5+ years experience of quality control in a food manufacturing facility.  * Ability to: ** Follow verbal and written instructions in English related to job duties ** Work in a team environment with continuous improvement efforts ** Acquire new skills as per training provided ** Work cooperatively with co-workers and supervisors as a quality focused, service-oriented team player * Previous experience in a HACCP or BRC certified food manufacturing facility is an asset * Repetitive tasks & standing for extended periods * Handling medium heavy loads (up to 23kg/50 lbs.) * Attention to detail * English language competency and math skills at a minimum of a high school level * Completion of post-secondary school in a relevant or related field of study * Computer literacy and experience in the Microsoft Office suite: Word, Excel, Outlook Shift: 11:30am to 8:00pm