Real Estate & Operations Manager
Job Description
Job Description
Job Description
Field Recreation Inc. (FRI) owns and operates a growing portfolio of multi-sport facilities across the Greater Toronto Area. The Real Estate Developer & Operations Manager is a senior, hands-on leadership role focused exclusively on FRI facilities.
This role is responsible for the day-to-day facility operations, staff leadership, community partnerships, contract and rental management, and driving utilization and profitability across all FRI venues. The position requires a strong on-site presence, practical operational judgement, and the ability to build trusted relationships with user groups, schools, and community partners.
Requirements
Facility Operations & Performance
- Oversee daily operations across all FRI-managed facilities
- Ensure facilities meet high standards of safety, cleanliness, presentation, and customer experience
- Manage facility schedules, staffing plans, and daily operational workflows
- Oversee maintenance planning, preventative maintenance schedules, repairs, and capital projects
- Identify operational risks and implement solutions to minimize downtime and service disruption
Staff Leadership & Accountability
- Directly manage the Facility Maintenance Manager and onsite facility staff
- Set clear expectations, responsibilities, and performance standards
- Provide regular on-site supervision, coaching, and performance feedback
- Ensure staff compliance with safety protocols, operational procedures, and company standards
- Build a culture of professionalism, ownership, and accountability at each facility
Facility Utilization, Rentals & Revenue Growth
- Drive increased facility utilization by sourcing and securing new user groups, leagues, clubs, schools, and training providers
- Act as the primary point of contact for facility rentals and partnerships
- Manage the full rental lifecycle: inquiries, negotiations, contract creation, scheduling, execution, and renewals
- Identify underutilized time slots and proactively develop strategies to monetize them
Community & Partner Relationships
- Develop and maintain strong relationships with schools, municipalities, community organizations, and local businesses
- Represent FRI within the community as a professional, relationship-driven operator
- Support community events, tournaments, and special bookings hosted at FRI facilities
Financial & Operational Oversight
- Monitor facility-level P&Ls, usage reports, staffing costs, and maintenance expenses
- Budgeting, forecasting, and cost-control initiatives
- Provider operational input into the long-term capital planning and facility investment decisions
Systems, Processes & Continuous Improvement
- Implement and maintain operational systems including checklists, maintenance logs, and reporting tools
- Standardize operation procedures across facilities to ensure consistency and efficiency
- Identify opportunities to improve workflows, reduce inefficiencies, and enhance the customer experience
Qualifications & Experience
- 3-5+ years of operations or facility management experience, ideally in sport, recreation, or multi-site environments
- Proven experience managing staff and holding teams accountable in an on-site setting
- Experience managing contracts, rentals, and external user groups
- Comfortable working evenings and weekends as required by facility schedules
Benefits
Compensation: Competitive based on skills and experience
How to Apply
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Frequently Asked Questions
Who is hiring?▼
This role is with Community Sports Partners in Mississauga.
Is this a remote position?▼
This appears to be an on-site role in Mississauga.
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What skills are needed?▼
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