Repair Technician

Job Description

Role: Field Service Technician

Length: 3 Month Contract (Potential for Extension)

Location: Quebec, St. Laurent

Office policy: 5 days in office and on-call

Hours: Monday-Friday : 8 hours per day- Ability to work non-traditional work schedule, which may include extended hours including evenings, weekends, and participate in on-call duties

Rate: $35-39/hour

Hays Specialist Recruitment is seeking a dedicated and detail-oriented Field Service/Repair Technician to join our team on a temporary basis. This role is responsible for delivering exceptional customer service through the preparation, delivery, servicing, and return of medical equipment. The successful candidate will play a key role in ensuring equipment is sanitized, tested, and ready for patient use, while maintaining compliance with medical device regulations and company policies.

Your Responsibilities:

• Prepare medical equipment for patient use, including sanitization, disinfection, quality control testing, and packaging.
• Deliver and retrieve equipment from customer locations using a company-provided vehicle.
• Respond to product inquiries and address customer needs with professionalism and care.
• Maintain accurate records and follow company procedures to ensure compliance with regulatory standards.
• Support the upkeep of a clean, safe, and organized service center and company vehicle.
• Assist in maintaining Occupational Health and Safety standards within the work environment.

What you need to succeed:

• Full bilingual fluency is required in English and French
• Minimum of 1 year of customer-facing experience in a private, public, government, or military setting.
• Proficiency with Microsoft Office applications.
• Valid driver's license with a clean driving record (3-year abstract required).
• Strong attention to detail and organizational skills.
• Excellent verbal and written communication abilities.
• Ability to manage time effectively and prioritize tasks.
• Willingness to work extended hours, including evenings, weekends, and participate in on-call rotations.
• Ability to maintain confidentiality and exercise discretion in all business interactions.

Preferred Qualifications:

• Associate degree or higher in a relevant field.
• Experience working non-traditional schedules and adapting to dynamic work environments.