Resort General Manager

Manage all day-to-day aspects of the hotel including operations, sales, marketing and revenue management. Design and execute the strategic planning process with a focus on delivering superior performance and financial results achieving short- and long-term business goals. Create and execute a sales and marketing plan along with annual budgets to optimize expenses. Set and review hotel policies and procedures to ensure compliance with regulatory standards.

Manage and support efforts to recruit, hire, train and lead a strong and effective team. Provide mentoring and professional development by setting measurable performance targets through ongoing performance evaluations. Lead managers for Guest services, Housekeeping and Maintenance departments ensuring superior guest service is delivered consistently. Anticipate and allocate resources effectively with appropriate, conclusive reporting regularly to the hotel’s board of directors and Owners as required.

Ensure quality standards are met in all areas of the hotel as it relates to appearance, cleanliness maintenance. Ensure occupational health and safety regulations comply with or exceed local laws. Ensure emergency procedures are in place and employees are regularly trained. Ensure compliance with all relevant Government and Local regulatory authorities and legislation relevant to the operation of the hotel as a business and employer.

Build relationships within the community and keep up to date with upcoming market trends. Requirements Bachelor’s Degree or Diploma in Hospitality or Hotel Management is an asset. Minimum of 20 years progressive experience in the hospitality sector with 5-10 years at an Executive Management or General Manager level. Asset management and strata management experience is ideal.

A leader, coach and mentor who possesses the ability to congeal individuals into a cohesive team. Demonstratable track record of developing team members to the best of their abilities. Ability to create strong relationships with key executives throughout our company. A seasoned hotel professional with a focus on quality and the ability to deliver an exceptional bottom line.

A proven and demonstrated track record of delivering exceptional resorts for all constituents. Possess superior communication skills and the ability to create meaningful and lasting business relationships. An individual who is strategic in nature and at the same time can deliver on agreed upon objectives. An individual who possesses the skill to juggle many tasks effectively whilst maintaining his/her composure.

Possess the financial acumen to seize creative revenue opportunities for the resort. Proven experience managing a unionized workplace and strong negotiation skills. Proven ability to manage and execute strategic plans and budgets. Strong analytical ability Outstanding organizational and leadership skills Resume please attach resume in MS-Word format More information Files must be less than 2 MB .

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