Sales Consultant

Job Description

Join to apply for the Sales Consultant role at HomeEquity Bank.

Overview

Join to apply for the Sales Consultant role at HomeEquity Bank.

Position Summary

This role is primarily responsible to make outbound telephone calls to prospective clients who have inquired to receive information about our solutions. The incumbent will also handle inbound calls with the same purpose. The objective is to qualify clients and book telephone meetings for HomeEquity Bank’s Inside Sales Team. The Sales Consultant will answer client questions and present HomeEquity Bank’s product solutions to help meet their needs. This is a fast-paced environment ideal for individuals who work well with targets and are seeking a challenge.

Major Elements Of The Role

• Making outbound calls to prospective clients who have already reached out for information
• Handling inbound calls from prospective clients seeking information
• Deliver prepared sales talks describing our products to persuade potential customers to book a meeting with the Inside Sales Team
• Explain HomeEquity Bank products, overcome objections and answer client questions
• Obtain customer information (name, address, secured debt) and enter it online
• Adjust sales scripts to better target the needs and interests of specific individuals
• Telephone or correspond with inquiries and schedule appointments with the Inside Sales Team

Skills And Experience Required

• Post-Secondary education or equivalent experience
• Progressive customer service or tele-sales experience
• Ability to type 40 words per minute
• Flexibility to work between 8am - 8pm (EST) Monday to Friday
• Ability to work weekend shifts – full or part-time hours
• Proficient with Word, Outlook, Excel
• Experience gathering sensitive information from clients regarding their financial situation
• Tech savvy; Salesforce experience is an asset
• Detail oriented
• Comfortable working with targets and achieving them
• French language capability is an asset

Attributes

• Is a results-oriented individual
• Knows how to manage time-sensitive information
• Is well organized
• Is detail oriented
• Has excellent interpersonal and communication skills
• Thrives on variety and continuous improvement
• Demonstrates solid problem-solving skills and good judgment
• Has good communication and conflict management skills
• Is comfortable working independently and as part of a collaborative team

Working Conditions Unique To Job

• Hybrid work environment

Why Work At HomeEquity Bank?

Great Environment

HomeEquity Bank offers a hybrid working environment with a culture of flexibility that supports both business and individual needs in a mutually beneficial way. We recognize and celebrate performance, community service, teamwork, and diversity among our employees.

A Dynamic Culture – With People at the Centre

We believe our people make all the difference; our commitment to inclusivity, professional development, and employee experience has been recognized through several awards.

Growth and Opportunities

We provide challenging and rewarding careers in a wide variety of fields. We support professional growth through on-the-job training and development programs, including an Educational Assistance Program.

Celebrating Great Work and People

We celebrate success, knowledge, leadership, and contributions through programs like Appreciate, High Five, and President’s Award, plus other rewards and benefits.

The Perks

• Competitive total rewards package
• Extended health and dental benefits
• Employee & Family Assistance Program
• Employer-Matched Group Retirement Savings Plan
• Employee Share Investment Plan
• Well-being initiatives including wellness account and extended mental health benefits
• Employee corporate discount for GoodLife Fitness

HomeEquity Bank is committed to an inclusive, equitable and accessible workplace. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Please note that our successful candidate is required to complete a background check.

Stay In The Know

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