Server Analyst

Key Responsibilities: • Manage and oversee technology services related to GoA Data Centres, Alberta Correctional Facilities, and remote sites. • Implement and coordinate all IT facility services including WiFi management, equipment changes, and network optimization. • Maintain and manage rack, power, cooling systems, and network closet infrastructures to ensure maximum efficiency and performance. • Develop and implement disaster preparedness and regulatory compliance plans. • Lead and supervise teams in asset management, procurement, and documentation processes. • Provide consultation and troubleshooting support to clients and internal teams. • Coordinate maintenance schedules and ensure consistent service delivery. • Facilitate communication between all stakeholders to ensure seamless service and updates on operational status. • Proven experience in managing IT facility services, data centres, or similar infrastructure projects. • Strong knowledge of network optimization, power management, environmental control, and rack systems. • Ability to lead a team and manage cross-functional projects. • Strong problem-solving skills and the ability to troubleshoot technical issues. • Understanding of disaster preparedness, compliance, and regulatory requirements. • Excellent communication skills, with the ability to collaborate with multiple stakeholders. • Relevant certifications in IT management, infrastructure, or related fields are an asset. QUALIFICATIONS : Must Have Education Yes/No – Post-Secondary degree, diploma or certificate in Computer Science or related field of study Work Experience Experience with datacenter Racks and cabinet management Experience with data center Operations: HVAC , fire suppression , Power systems Experience with written and verbal communications including specific experience in drafting strategic business and technical documentation IT infrastructure support and troubleshooting experience within a team environment-with staff, contractors and vendor teams Nice to Have Work Experience Demonstrated experience with MS office suite (Excel, Word, PowerPoint, Outlook) Experience using Microsoft SharePoint. Experience with IT service management, IT service management applications, IT application development and maintenance projects Experience working in or for the public sector.

Experience working with correctional facility systems related to business processes and gathering requirements