Shipment Resolution Support Representative – Victoria Depot

Full Time

Website Purolator

Working on various programs on computer Resolution of problem shipments, returns Dealing with customers/contact centers via phone Scanning/sorting/moving freight in and around the department Assisting the retail staff and other clerical staff when required Processing damages, retapes and completion of documents Tracing shipments for customers Other duties (as assigned) Qualifications Team Player PC literate Excellent organizational skills – ability to prioritize work and meet tight deadlines Excellent interpersonal skills Able to work independently Must be able to lift 70lbs Self motivated, enthusiastic, energetic, well groomed Excellent communication skills both written and verbal High level of attention to detail Able to work within strict time deadlines Able to work in a fast paced and demanding environment


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