Job Description
Join to apply for the Site Manager CN role at PGW Auto Glass.
Job Summary: This position is responsible for safe and profitable operations. The incumbent oversees all aspects of daily branch operations, focusing on Customer Satisfaction, Safety, Lean/5S and Housekeeping, Inventory Management, Sales, Staff Recruitment, Labor Productivity, and Cost Control. The role involves providing weekly branch performance metrics to develop and implement improvements using Lean and Six Sigma principles.
Key Responsibilities & Duties:
- Ensure safety standards and hazard-free environment, emphasizing safe driving and injury prevention.
- Apply lean concepts and 5S/Housekeeping to ensure efficient product flow, organization, safety, and cleanliness. Metrics include operational review scores, housekeeping checklists, and 5S audits.
- Participate in inventory management with the Supply Chain team to maintain accurate records and guide staff on inventory practices.
- Monitor inventory metrics such as shrinkage, turns, and fill rate to ensure accuracy.
- Recruit, train, coach, and motivate warehouse staff to deliver excellent customer service and quality products.
- Manage labor to meet customer needs with minimal overtime and within budget.
- Control costs related to purchases, utilities, and equipment, monitoring metrics like CPU, profitability, and overhead costs.
- Maintain daily contact with key customers and collaborate with Sales Representatives to support sales strategies, focusing on revenue targets.
- Ensure compliance with laws, regulations, and company policies.
- Perform other duties as assigned.
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