Store Manager Canada

Job Description

Overview

Join to apply for the Store Manager Canada role at Journeys.

Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Rico and Canada, Journeys offers popular brands that cater to the teen lifestyle. The in-store Journeys experience features an energetic environment, friendly, passionate staff, and an inclusive atmosphere where self-expression is encouraged and embraced.

Job Summary

To recruit, hire, train, and manage store personnel to achieve store and personal sales goals, control expenses, and protect company assets while pursuing growth opportunities.

Essential Job Functions

• Meet and exceed store and personal sales goals and standards of performance
• Recruit, interview, and hire high‑caliber employees with in-store needs
• Train and develop a successful sales team
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
• Ensure that all company initiatives are properly implemented and in line with company direction
• Conduct monthly performance reviews
• Recognize talented staff and develop them for growth within the company
• Supervise and manage all aspects of daily store operations
• Supervise and manage all aspects of Loss Prevention practices
• Plan weekly staffing schedules in compliance with schedules policy
• Provide a fun, full service experience to customers
• Resolve customer issues effectively
• Complete bank deposits
• Understand and demonstrate Journeys culture to the team

Job Requirements

• Prior retail management experience preferred
• 1–2 years retail sales experience
• Excellent interpersonal and customer service skills
• Desire to succeed in a fast-paced retail environment
• Willingness to learn
• Completion of all training programs leading up to Manager in Training position or equivalent
• Ability to work 45 hours per week
• Ability to work night and weekend shifts
• Ability to climb, reach, bend, and lift up to 50 pounds
• Stand for long periods of time
• Must be at least 18 years of age
• Age requirements for full-time employment may vary based on state

Pay and Benefits

Check out the following website for more information on all our awesome benefits: www.journeys.com/careers.

• The pay rate, commission, and bonus structure varies by job title, county, city, state or province. Benefits may include medical, vision, and dental insurance, a vacation package, and community service hours, varying by location.

EEO and Pre-Application Disclosures

Equal employment opportunity is provided to all employees and applicants without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, disability, genetic information, sexual orientation, citizenship, marital or domestic partner status, gender identity and/or expression, or any other factor protected by law. All employment decisions are based on business needs, job requirements and individual qualifications. If a reasonable accommodation is needed to apply or perform essential functions, email accommodation@genesco.com or call (615) 367-7467.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Sales and Business Development

Industry: Retail